Orem Toyota

Used Car Purchase We have been looking for some time to replace our 1996 Volvo, a nice car but expensive repairs. Besides Toyota, we also looked at other Japanese cars, We have been looking for some time to replace our 1996 Volvo, a nice car but expensive repairs. Besides Toyota, we also looked at other Japanese cars, because of their reputation for being reliable. When we went to other dealers, we did not feel comfortable with pushy salesmen. But when my husband walked into Brent Brown alone to save me from pushy salesmen, he was greeted by John Filmore. Somehow, by husband liked in at first sight. He was very helpful but not pushy. My husband and I took turns to test drive a brand new Toyota iM and on later days 3 used Priuses. John was very patient with us and never felt we were wasting his time. The more we went to see more used ones the more we felt we for sure want to buy from him. His calm demeanor finally got us to buy the car we bought at Brent Brown. If some asks us for a salesman at Brent Brown, we will send him/her to John Filmore. More

Respectful and Quick My wife and I got our oil changed in our car. The employees were extremely helpful and respectful and we were in and out in an hour. My wife and I got our oil changed in our car. The employees were extremely helpful and respectful and we were in and out in an hour. More

A Few Hiccups, but resolved Quickly and Professionally We went in to test drive some cars and see what we wanted to buy for the fall. We were able to get the car we wanted and not have a payment out of ou We went in to test drive some cars and see what we wanted to buy for the fall. We were able to get the car we wanted and not have a payment out of our pocket until the fall. It was great!!! Now we can enjoy the car all summer and still stay within our planned budget. They couldn't find our second key fob, so they just cut us another one. Worked out great. Thanks Brent Brown Toyota!!! More

Great service, as usual. Received the normal great service I've come to expect at this dealership. Everyone is extremely attentive and proactive. It's a pleasure doing busin Received the normal great service I've come to expect at this dealership. Everyone is extremely attentive and proactive. It's a pleasure doing business here. More

Best car buying experience we have had! Dallas and Andy went above and beyond. We felt like they were honest and up front, which we greatly respect. They were willing to work with us and lis Dallas and Andy went above and beyond. We felt like they were honest and up front, which we greatly respect. They were willing to work with us and listened to our needs and concerns. We never once felt like Dallas was 'selling' us. We highly recommend him to everyone! Thank you Dallas and Andy!! More

Staff was friendly and helpful. Quick and easy. The guy helping me was really nice. He was very informative and went over the MPI with me. In and out quickly. Popcorn in the lobby. The guy helping me was really nice. He was very informative and went over the MPI with me. In and out quickly. Popcorn in the lobby. More

Great service, very friendly and great communication I was very pleased in the Service Department and how they treated me and got to the root of the problem of my car. Josh was very friendly and communic I was very pleased in the Service Department and how they treated me and got to the root of the problem of my car. Josh was very friendly and communicated with me often to let me know what was going on with my vehicle. More

Oil change Great experience, josh was very friendly and helpful. I will work with him again. Knows his stuff and answered my questions. Everyone at the dealershi Great experience, josh was very friendly and helpful. I will work with him again. Knows his stuff and answered my questions. Everyone at the dealership is friendly and positive. More

Excellent customer focused experience! Working with Taylor was awesome. He is exceptionally knowledgeable about the vehicles he sells, and was able to find us the perfect truck which had ex Working with Taylor was awesome. He is exceptionally knowledgeable about the vehicles he sells, and was able to find us the perfect truck which had exactly the options I wanted, and answer all the "what about" and "what if" questions that I had. The dealership overall was awesome too. Every employee we interacted with was exceptional, friendly, and simply wanted to help. No pressure buying experience coupled with exceptional staff and service? Yes please! Thanks Taylor and thank you Brent Brown Toyota! More

10,000 mike service Excellent, friendly, quality of work was great. Took time to explain everything to me. What had been done, where the levels were sat and told me what Excellent, friendly, quality of work was great. Took time to explain everything to me. What had been done, where the levels were sat and told me what to do in the future and when. Very helpful information. More