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Shad Rawlings
Refer Me
62 Reviews
Hello! My name is Shad Rawlings. I started working at Brent Brown Toyota in April of 2016. I wanted to find a career that would be both exciting and challenging! I found that and more at Brent Brown Toyota! I started out by selling cars and have been in the Accessories Department since 2017. I grew up in a small town, located in Sanpete County, where i currently reside with my Wife, 2 Children, and 3 dogs. I like to spend time watching baseball, going on Razor rides and serving on my counties Search and Rescue team! Please feel free to call, text or email with any questions at all! I would love to help anyway I can!
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
62 Reviews
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62 Reviews of Shad Rawlings
March 30, 2024
Going the extra mile and paying attention to details. Doing everything to achieve success. From the service writer to the technician and onto the manager they are working as a team to solve the issue wit Doing everything to achieve success. From the service writer to the technician and onto the manager they are working as a team to solve the issue with my truck. Very impressive. More
by DMSCHROEDER44
Verified CustomerOther Employees Tagged: Todd Robinson, Nate Casper, Milani Hedquist
Helpful 
March 28, 2024
The only dealership I will ever buy a car at! !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. More
by Brian B
Other Employees Tagged: Drew Brown, Brian Boyd, Charlie Hook
March 03, 2024
She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. She was super caring too and it felt genuine. More
by hailey matalon
Other Employees Tagged: Andrew Butcher, Kaua Pouha, Andrew Bailey , Brock Meadows
February 28, 2024
From the moment we arrived, we felt like everyone we met helped us purchase my company car from my company. Questions were answered, paperwork done, and the vehicle was inspected and serviced by a great te helped us purchase my company car from my company. Questions were answered, paperwork done, and the vehicle was inspected and serviced by a great team: Kyle Hammon (new), Shad, Andy, Milani. Thank you all. More
by PT
Other Employees Tagged: Andrew Butcher, Milani Hedquist, Austin Wells , Kyle Hammon (he said he was new, awesome greeter, helpful)
February 05, 2024
Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More
by tvanderwest
Other Employees Tagged: Brian Boyd, Joel Kitchen, Dallas McCaman, Brock DeLuca, Ismael Flores, Colby Sanders, Rick Elliott, Milani Hedquist, Kendra Christensen
February 01, 2024
They were super helpful, ontop of things, helpful, friendly, and did a great job helping me find what I was looking for. friendly, and did a great job helping me find what I was looking for. More
by cggreen7
Other Employees Tagged: Charlie Hook, Joel Kitchen, Austin Wells , Brock Meadows
December 24, 2023
I did not buy a car from you. I don’t know how you got my email but please delete it. Even if I did I would not give you a good rating. I did got to your dealership many years ago I don’t know how you got my email but please delete it. Even if I did I would not give you a good rating. I did got to your dealership many years ago and your salesmen were beyond push and in my face. My wife and I swore a blood oath never to go back. I don’t know how you got my email but please delete it and don’t email me again. More
by JBROWN.ASPIRE
Other Employees Tagged: Brian Boyd, Bryan Holmes, Nate Casper, Ryan Bell, Colby Sanders, Rick Elliott, Erik Steenson
November 20, 2023
Service personel polite and personable. I thought some recommendations for service were unnecessary. Prices for those services were way too expensive. I thought some recommendations for service were unnecessary. Prices for those services were way too expensive. More
by elizabeth.tanner2
Other Employees Tagged: Kaleb Williams
November 13, 2023
My very first car buying experience was far less than desirable. I spent an entire weekend trying to figure out why my car was different than the one I bought on paper. Turns out, Todd sold me the wrong desirable. I spent an entire weekend trying to figure out why my car was different than the one I bought on paper. Turns out, Todd sold me the wrong car and never once checked the VIN on the car before selling it to me. When I tried to figure out what happened and where my car was, it turned out that Brent Brown sold my car to auction and I went home with a different car. In the end, Shad made everything right and I was able to keep my car, but it was a horrible process and Todd made me feel like an absolute nuisance the whole time. More
by Emily Holman
Other Employees Tagged: Charlie Hook, Todd Robinson, Denton Anderson
November 07, 2023
Honestly, I struggled with this experience. I felt like it lacked clarity or transparency with the entire process. I was not clear on the rate I was going to be given, I wished I would have see I felt like it lacked clarity or transparency with the entire process. I was not clear on the rate I was going to be given, I wished I would have seen more details of the finance process and not just a few printed pieces of papers. I have seen other dealers leverage software to help showcase the prices and show more transparency. Also I'm not a huge fan of the added on tech that Brent Brown "adds to every vehicle" I'm not a huge fan of some sort of tech that gives your dealership insight on my vehicle after the purchase. I was told I'd be sent the details of the transaction yet 2 days after I had yet to receive anything. I had to follow up just to make sure what I remember signing was actually the truth. The entire finance experience happened and I couldn't see any of the numbers or what the total price was going to be. That was just communicated to me and I had to use my phone to look up a calculator to make sure it was accurate to what my payment would be. The lack of transparency was really frustrating. More
by jhart
Other Employees Tagged: Brian Boyd, Ismael Flores, Rick Elliott, Josh Hawkes
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