Orem Toyota

Recall on minivan doors Great experience. Friendly and fast. Everything seems to work great after picking it. I like that I could just pull right in to the service center to Great experience. Friendly and fast. Everything seems to work great after picking it. I like that I could just pull right in to the service center to be helped, rather than having to park and go find someone to help me. More

always reliable service I have been using this dealer for services for the last 3.5 years. I've always had a wonderful experience. Friendly, efficient and informative. I have been using this dealer for services for the last 3.5 years. I've always had a wonderful experience. Friendly, efficient and informative. More

Good experience, great customer service. I was treated with respect, and all of my concerns were addressed. The service was done as quickly as possible, and I was updated on the service throu I was treated with respect, and all of my concerns were addressed. The service was done as quickly as possible, and I was updated on the service throughout the day. More

Hassle Free Regular maintenance I phoned Brent Brown about 12:30 p.m. and had an appointment at 1:30 pm on the same day. It was for regular maintenance, oil chance, tire rotation, e I phoned Brent Brown about 12:30 p.m. and had an appointment at 1:30 pm on the same day. It was for regular maintenance, oil chance, tire rotation, etc. I was immediately beckoned into the service bay waiting area. Within 30 seconds Cole Huntsman, a Service Adviser, greeted me asked a few questions and reviewed what would be done to the car. All was handled efficiently and quickly. I opted to wait in a comfortable area inside the dealership and even managed a short nap. I was texted that the car was ready. Cole reviewed what had been done to the car and I was out and on my way. A stellar performance by all. More

Very patient and understanding Joel was very patient explaining service performed/not performed and helping me understand. He was very busy but took the time to explain things to me Joel was very patient explaining service performed/not performed and helping me understand. He was very busy but took the time to explain things to me. More

Freandly, know their stuff Very pleasant to work with, knowledgeble, stuff was very helpful. Like the Vidio option so you can see what mechanic sees. Great experience over all. Very pleasant to work with, knowledgeble, stuff was very helpful. Like the Vidio option so you can see what mechanic sees. Great experience over all. More

Always helpful The service department advises you of things that should be done but don't guilt you if you don't. The service video is also a "hands-on" view of the The service department advises you of things that should be done but don't guilt you if you don't. The service video is also a "hands-on" view of the reality of what is going on underneath your car. And, I haven't met a service tech that hasn't been less than friendly and courteous. More

Customer Service Beyond Expectations. Dallas was extremely knowledgeable & patient when helping me get into a new car! He was straight forward & honest which stands out from most dealershi Dallas was extremely knowledgeable & patient when helping me get into a new car! He was straight forward & honest which stands out from most dealerships I’ve dealt with in the past. He was patient & validated any concerns I had. He valued my opinions & actually made buying a car FUN! Highly recommend him! More

Helpful, great service We knew what we wanted for our new vehicle and Todd Robinson helped us find it. There was a bit of a wait for the vehicle with all the right options, We knew what we wanted for our new vehicle and Todd Robinson helped us find it. There was a bit of a wait for the vehicle with all the right options, but it was worth it. Todd followed up and kept us informed through out the wait for the delivery. He answered texts promptly and was great to work with. More

Top Notch Service Morgan & Taylor we're very forthcoming about our options and patient as we explored all our options. Very happy to drive a 2018 Highlander XLE off the Morgan & Taylor we're very forthcoming about our options and patient as we explored all our options. Very happy to drive a 2018 Highlander XLE off the lot tonight. We did a ton of research to choose our family trip car. Looking forward to many road trips in our Highlander! More