Orem Toyota

Helpful, great service We knew what we wanted for our new vehicle and Todd Robinson helped us find it. There was a bit of a wait for the vehicle with all the right options, We knew what we wanted for our new vehicle and Todd Robinson helped us find it. There was a bit of a wait for the vehicle with all the right options, but it was worth it. Todd followed up and kept us informed through out the wait for the delivery. He answered texts promptly and was great to work with. More

Always helpful The service department advises you of things that should be done but don't guilt you if you don't. The service video is also a "hands-on" view of the The service department advises you of things that should be done but don't guilt you if you don't. The service video is also a "hands-on" view of the reality of what is going on underneath your car. And, I haven't met a service tech that hasn't been less than friendly and courteous. More

Top Notch Service Morgan & Taylor we're very forthcoming about our options and patient as we explored all our options. Very happy to drive a 2018 Highlander XLE off the Morgan & Taylor we're very forthcoming about our options and patient as we explored all our options. Very happy to drive a 2018 Highlander XLE off the lot tonight. We did a ton of research to choose our family trip car. Looking forward to many road trips in our Highlander! More

Great In to get regular vehicle service. Was quoted 1 hour and 45 minutes, was done in a little less an hour. Plus they identified a rock chip on the windsh In to get regular vehicle service. Was quoted 1 hour and 45 minutes, was done in a little less an hour. Plus they identified a rock chip on the windshield, and had it fixed. In and out, very friendly and and looking out for the customer. More

timely service Even though the salesman was confused on our service set up the service department still completed the needed service. And the service was done in a t Even though the salesman was confused on our service set up the service department still completed the needed service. And the service was done in a timely manner. More

I needed work on my car. The employees were fast, friendly. I took my car in for a recall, and to have some work done. The employees were thorough and friendly and the work was done well. I took my car in for a recall, and to have some work done. The employees were thorough and friendly and the work was done well. More

Very patient and helpful! I dropped my car off for a leak fix in the morning and then came to pick it up at 7:30. However, my debit card was rejected and I couldn't find the ri I dropped my car off for a leak fix in the morning and then came to pick it up at 7:30. However, my debit card was rejected and I couldn't find the right number to reverse the decline. The person helping me not only waited for me to come back with cash 15 minutes after close, but when he couldn't find exact change he rounded it up. I was very satisfied with the fixes as well. More

Not pushy, super friendly. Actually cares about you! Beyond being incredibly knowledgeable, Drew was friendly and personable. There was no question we had that he couldn't answer, but he really made us f Beyond being incredibly knowledgeable, Drew was friendly and personable. There was no question we had that he couldn't answer, but he really made us feel like he was trying to inform us --not sell us. He really remembered the things that were important to me and my husband, separately. It was probably the least salesperson-like experience either of us had ever had and we'll continue to come to Brent Brown Toyota because of that. And just a quick note: Rory was hilarious and made the financing part (the most boring part of the whole thing usually) really exciting and I find that I remember more about it because of him. THANK YOU! More

New 2018 Toyota Rav4 I'm newly moved to Utah, Brent Brown help me to choose suitable vehicle for my family and provide professional comments as well as excellent services, I'm newly moved to Utah, Brent Brown help me to choose suitable vehicle for my family and provide professional comments as well as excellent services, highly recommend to others More

Top notch experience We searched for a vehicle for a couple weeks. I was tired of hearing the same rehtoric from every salesman everywhere. I am not one that appreciates b We searched for a vehicle for a couple weeks. I was tired of hearing the same rehtoric from every salesman everywhere. I am not one that appreciates being pushed into something especially when I am spending a large sum of money. It was refreshing to meet Kyle who not only was NOT pushy, but very knowledgeable about the vehicles. He answered all our questions and I believe got us the best possible deal. We felt good about our experience. We also had a good experience with the rest of the team at Brent Brown and Jared was extremely helpful finding the best possible financing. As of now I paln on being a repeat customer in the future. I was surprised how well we were treated since we did not have good experiences at other dealerships. We felt like Kyle and Jared worked with us to find the best fit for our budget and needs. Thanks Brent Brown Toyota! More