Orem Toyota

Great Customer Services Jon and your team were excellent as usual. We always have our cars maintained by you because of the excellent service we get. Thank you. Jon and your team were excellent as usual. We always have our cars maintained by you because of the excellent service we get. Thank you. More

Fast service I arrived early and got right in right away. I was amazed to receive a call that the work was finished. It was finished in half the time I expected. I arrived early and got right in right away. I was amazed to receive a call that the work was finished. It was finished in half the time I expected. More

True professional To whom this may concern: Nate Casper in finance based on my experience can be narrowed down to three words. Efficient, proficient, & understanding To whom this may concern: Nate Casper in finance based on my experience can be narrowed down to three words. Efficient, proficient, & understanding....Efficient because he wasted very little time in getting back to me when i had questions & always answered my emails in a prompt manner. Nate made himself available through email, work phone, & cell phone. No easy task when you have a full plate of customers who are dealing with so many questions & due to me being out of state i had tons of questions for him. Which leads me to my next word proficient. Nate's ability to be efficient is mainly due to him being proficient. Knowing his position & displaying his competence helps him accomplish to close out a deal & give the customer the best options available. With me, Nate was able to present to me a low APR, crunch some numbers, make the out of state purchase as smooth as possible & explain to me certain offers available with regards to protecting the vehicle. Which also leads me to my third word which is understanding. Nate truly understands his work & the reason i can say why is because me being self employed & small business owner if i don't know my craft then i would not have any clients. I can't just "know" what i do, i have to "understand" what I do. And that's exactly what i felt from Nate. Anyone can "know" 1+1=2, but to "understand" how to apply it is the key. That can be also be said as a metaphor to life. In all, I'm very happy with the service he provided. I hope all his coworkers can read this review of him. Humble while staying hungry... Nate a true professional. From: just the average customer More

Great customer service I have been using Brent Brown Toyota for about 3 years now, to handle the maintenance on my Prius. The personnel have always been welcoming, answering I have been using Brent Brown Toyota for about 3 years now, to handle the maintenance on my Prius. The personnel have always been welcoming, answering any questions I had in a friendly and informative manner. I have always felt like they were trying to address my needs, and have always been pleased with the work done on the car, and have never had to return to have them fix something that wasn't done right. More

Just good The first time I was calling to make my appointment, no body answered, I lived a message and no body call me back. So I have to call again at the nex The first time I was calling to make my appointment, no body answered, I lived a message and no body call me back. So I have to call again at the next day. More

Fast Service Fast service! I was in and out quicker than what they originally said. The video they streamed to my phone was also a cool experience. I’ve always had Fast service! I was in and out quicker than what they originally said. The video they streamed to my phone was also a cool experience. I’ve always had great service here. More

Buying From Out of State I found a used car online at Brent Brown Toyota I fell in love with and decided to fly down to Salt Lake City to take a look. Sophia Morton was so he I found a used car online at Brent Brown Toyota I fell in love with and decided to fly down to Salt Lake City to take a look. Sophia Morton was so helpful in sending me photos and video while answering questions about the car the whole time. She is the reason I decided to book my flight. From there Drew Brown offered to pick me up from the airport as a courtesy. Friendly, honest, respectful service from start to finish was all the was received and I could not be happier with my new car. I drove it all the way back to Seattle and Drew text me to make sure I had made it home safely which was above and beyond. I would definitely recommend these guys for any future car needs. Even though I live out of state, I would consider buying there again just because! More

Efficient and straightforward I enjoyed how quickly the team got me into the dealer and got me back out. They told me what was going to happen and suggested additional services, bu I enjoyed how quickly the team got me into the dealer and got me back out. They told me what was going to happen and suggested additional services, but it didn't seem pushy or manipulative at all. The work was great and done earlier than expected. overall great. More

Great service Took my car in for it’s regular oil change and tire rotation, got an alignment also. It was all done in a timely fashion. Took my car in for it’s regular oil change and tire rotation, got an alignment also. It was all done in a timely fashion. More

Great service, fast and efficient. The staff at Brent Brown are always courteous and helpful. My service was completed in less than 2 hours, along with a video of what was done. I highl The staff at Brent Brown are always courteous and helpful. My service was completed in less than 2 hours, along with a video of what was done. I highly recommend them to anyone needing service on their vehicle. More