Orem Toyota

Quality service, perfect wait time I was very impressed with the quality of the tire rotation and oil change. They got it done at just the right time it wasn’t done too fast or too much I was very impressed with the quality of the tire rotation and oil change. They got it done at just the right time it wasn’t done too fast or too much wait time. Plus, The customer service was superb. When I arrived at the service center I was greeted warmly I didn’t catch his name but he was friendly and informative. Also, when I went to pick up my SUV Sydney Terry was so nice and welcoming. I really enjoyed my time spent at the Orem Brent Brown dealership! I’ll definitely come back again and again. More

great service very nice and friendly..I was treated great ,The jobs was fast and quick.Brent Brown Service Dept are great and understanding employee and nice a pat very nice and friendly..I was treated great ,The jobs was fast and quick.Brent Brown Service Dept are great and understanding employee and nice a pat on the back. More

Excellent service As always, the service that was needed was well explained and well done. The wait time was reasonable and everyone is really friendly. The video they As always, the service that was needed was well explained and well done. The wait time was reasonable and everyone is really friendly. The video they provide is good information as well. It helps to see things on your car that they see as warning areas. It helps alleviate the stereotypical “car service scam” ideology. More

Good service The staff and Taylor were very nice a d welcoming and made sure all of our questions were answered. We did get a default car and the transmission was The staff and Taylor were very nice a d welcoming and made sure all of our questions were answered. We did get a default car and the transmission was bad and they were willing to work with us to get us another brand new C-HR to get the problem solved. It was not their fault but it was a headache having to go to the dealership a lot of times to get everything taken care of. More

Always Great! Always can expect a great experience, just finished up my 25,000 mile service and plan to come back even though i will now be needing to pay for servi Always can expect a great experience, just finished up my 25,000 mile service and plan to come back even though i will now be needing to pay for services More

AWESOME They accepted our reasonable offer which worked with our budget. There was no reason to buy used. I commute everyday and reliability is number one p They accepted our reasonable offer which worked with our budget. There was no reason to buy used. I commute everyday and reliability is number one priority. I did not want to deal with some ones problem car. This is my third new car I have bought at Brent Brown and I will be back. More

Routine Oil Change Service I was met personally by Mike Black . . . treated me like "Royalty". Mike took a personal interest in myself and vehicle. Tremendous communication sk I was met personally by Mike Black . . . treated me like "Royalty". Mike took a personal interest in myself and vehicle. Tremendous communication skills. Was very thorough in going over my vehicle's service history, etc. VERY PROFESSIONAL! Impressed with his supervisory skills and ability to "think outside of the box". More

Warranty Service 5000 mile service—plus factory recall for the gas filler pipe. I took my 2018 Camry in for its first service. I was met by the service manager and 5000 mile service—plus factory recall for the gas filler pipe. I took my 2018 Camry in for its first service. I was met by the service manager and Joel finished checking my car in. Rear seat threw a code and they fixed it easily. Jennifer checked me out and I took the car home later in the day. It was smooth, smart, and everyone was quite attentive. More

First Car Shopping Experience I went to the Toyota Dealership just to look at cars. However, my husband and I were put at such ease by Taylor and felt comfortable looking at all th I went to the Toyota Dealership just to look at cars. However, my husband and I were put at such ease by Taylor and felt comfortable looking at all the possibilities of cars we could buy. Taylor not only showed us the RAV4s that were on the lot but knowing we wanted to buy a used one, also took us around back to see if there were any he hadn't seen yet. There was one that had just come in that was waiting to be detailed and had just been certified, but hadn't been put in the computers yet. Immediately, my husband and I knew that was the car we wanted! By going above and beyond in many ways, he found the car we needed and wanted! Taylor took the time to get us the best price possible and work for US during the whole process of buying our first car! We had such a pleasant experience with Taylor that we will highly recommend this dealership in the future! We are so grateful for our "new to us" RAV4! More

Fast and awesome I didn't have an appointment, but Mike was able to squeeze me in and the tech finished in record time. Only 23 minutes! Wow. I didn't have an appointment, but Mike was able to squeeze me in and the tech finished in record time. Only 23 minutes! Wow. More