
Orem Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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A pleasure to work with Overall, it was a pleasure to work with the team at Brent Brown to purchase our vehicle. Everyone was nice and clear. I do think the price could have Overall, it was a pleasure to work with the team at Brent Brown to purchase our vehicle. Everyone was nice and clear. I do think the price could have been dropped down a little further, but the amount we paid was not unreasonable. More
Routine Maintenance It is always easy to make an appointment. Even enjoy waiting while the service is being done. Very courteous employee's and helpful in letting me kn It is always easy to make an appointment. Even enjoy waiting while the service is being done. Very courteous employee's and helpful in letting me know what was done to my car. We have purchased several vehicle's from Brent Brown and won't go anywhere else. This dealership is one of a kind...always felt well informed and well taken care of. I don't know if they still do this, but the dinner and information they give to newly purchased car owners, was a step above all others. It was a fun, food filled evening. Love Brent Brown Toyota! More
All good except one issue. My service representative Josh, gets 5 stars. That said, apparently Brent Brown won an award and Brent pulled all workers to come congratulate him an My service representative Josh, gets 5 stars. That said, apparently Brent Brown won an award and Brent pulled all workers to come congratulate him and watch him get a new Harley. This left customers waiting 15-20 minutes while he received his kudos. I have purchased several cars here and was very disappointed to see them put customers and workers last. I still will come to get service done here as I like those folks in the service center, but whether I will buy my next vehicle there is a question. I only give this 4 stars because they paraded all the employees past me so Brent could receive his accolades. More
Fabulous, Kind Employees: Best Car Buying Experience Yet! We drove all the way down to Orem to find our next new Toyota because the dealerships around our home in Sandy had treated us poorly in the past. From We drove all the way down to Orem to find our next new Toyota because the dealerships around our home in Sandy had treated us poorly in the past. From Maddy who set up our appointment easily and kindly over the phone, to Chris who showed us every car we were interested and answered all our questions, to Jared who handled our finances and warranties smoothly, this place was wonderful. Everyone was willing to negotiate and listened to mine and my husband's concerns, and never pressured us at any point to do more than we were willing. I'd definitely recommend Brent Brown for new or used car sales because these people are amazing. Thank you all! We LOVE our 4Runner! More
Excellent service, because they went out of their way. Our vehicle was fixed and finished very quickly and they even called to see if we would like any recommended regular maintenance completed on our vehi Our vehicle was fixed and finished very quickly and they even called to see if we would like any recommended regular maintenance completed on our vehicle as well. This was also completed faster than expected. Lastly I can't remember the name of our service person (I think it was Joel), but as my wife was driving there from out of town he called us to make sure we were coming and waited extra time after closing to make sure she could pick up the vehicle after it was serviced. Overall great experience. I would recommend this to anyone. More
Great service! I bought my car here and I love having my car serviced here. Staff are friendly, reliable, and competent. I appreciate the courtesy things like drinks I bought my car here and I love having my car serviced here. Staff are friendly, reliable, and competent. I appreciate the courtesy things like drinks and popcorn, kids’ play room, and free shuttle. Highly recommend! More
5,000, 30,0000, and 45,0000 mile service Jennifer Clark took very good care of us, she was very friendly and kind, trying to help us save as much as we could on cost. Weenjoyed your free shut Jennifer Clark took very good care of us, she was very friendly and kind, trying to help us save as much as we could on cost. Weenjoyed your free shuttle service, your driver was excellent, wish we could remember his name. Just wish we had a Brent Brown in Tooele, so we wouldn't have to travel so far. The only concern is finacially we're on a conservative budget, and when the big service items come up, we wish we could spread those out more throughout the year, it's hard on the pocket book when we have to pay so much for one visit. And a lot of that is our fault for not knowing what's a head of us on our car service. If there was a way Brent Brown could remind us of the up coming services and prices for the year, that would help us, and I know that, that has a lot to do with how much we drive our car. All in all we love our car and Brent Brown Toyota has taken very good care of us. We miss having Mike Black helping us, but understand why he can't anymore. More
Fast, excellent service! Thank you, Jennifer, for your help in making our visit to Brent Brown such a great one! We were surprised how quickly everything was done! Thank you, Jennifer, for your help in making our visit to Brent Brown such a great one! We were surprised how quickly everything was done! More
Fast friendly service! Everything was great! My car was done sooner then expected! All the staff were very friendly! Free WiFi and comfy couches in waiting room. Highly reco Everything was great! My car was done sooner then expected! All the staff were very friendly! Free WiFi and comfy couches in waiting room. Highly recommend! More
Dallas was amazing! Dallas was Amazing! He understood our needs and met them the best of his abilities we will definitely be buying from him again and his adorable Frenc Dallas was Amazing! He understood our needs and met them the best of his abilities we will definitely be buying from him again and his adorable French bulldog! More