Orem Toyota

Service Center My suv had a double recall on it and Brent Brown was great at taking care of us. They were easy to schedule an appointment with, offered a shuttle, an My suv had a double recall on it and Brent Brown was great at taking care of us. They were easy to schedule an appointment with, offered a shuttle, and when I explained I have small children to take to school etc they helped me get set up with a loaner vehicle for the day. When we got there (small children and myself) they were very friendly and efficient to get us squared away and off to school on time. They had my car done sooner than estimated and were really great to work with at all times. They were so good, I told the woman I worked with to keep an eye out for our next suv because I’d definitely work with them again ;) More

Ken Hendricks I love Brent Brown Toyota! Got my vehicle serviced and Ken Hendricks was great to work with! He was very attentive and meet all my needs. Thanks Ken! I love Brent Brown Toyota! Got my vehicle serviced and Ken Hendricks was great to work with! He was very attentive and meet all my needs. Thanks Ken! More

Moe (best service advisor) Worked with "Moe" to get my 30,000 mile service. He went out of his way, excellent communication, and excellent service. Normally I would not go to a Worked with "Moe" to get my 30,000 mile service. He went out of his way, excellent communication, and excellent service. Normally I would not go to a dealer for repairs or maintenance. After this visit I have changed my mind. Costs are very comparable to other mechanic shops, however feel Brent Brown has higher standards. Customer for life now. More

Quick, courteous These folks are with quick and courteous. Easy to schedule an appointment and to drive in and have it done. Everything from internet connection to p These folks are with quick and courteous. Easy to schedule an appointment and to drive in and have it done. Everything from internet connection to popcorn. More

Great experience purchasing a Tundra Shad and Shane worked with me to get my new wheels and tires swapped after the first set wasn't right for my Tundra nor what I thought I was getting. Shad and Shane worked with me to get my new wheels and tires swapped after the first set wasn't right for my Tundra nor what I thought I was getting. I appreciate their flexibility and determination to ensure I was satisfied. More

Felt like family The staff was so kind and friendly - I felt comfortable and like I was being treated like family. It was an unexpected but welcomed experience since I The staff was so kind and friendly - I felt comfortable and like I was being treated like family. It was an unexpected but welcomed experience since I usually feel patronized and intimidated in that same setting at other service locations. More

Great service. Toyotas can't be beat. The service is always thorough and timely. Service people are always courteous and make the situation as painless as possible. We will keep coming ba The service is always thorough and timely. Service people are always courteous and make the situation as painless as possible. We will keep coming back. More

Service was great as usual The service was fast and on point! They took care of all the normal issues and an additional issue I needed worked on and they did it faster than quo The service was fast and on point! They took care of all the normal issues and an additional issue I needed worked on and they did it faster than quoted. More

Quick Service Mike got me in quickly and informed me of services recommended. I was satisfied with the information provided and the timeliness of the work complete Mike got me in quickly and informed me of services recommended. I was satisfied with the information provided and the timeliness of the work completed. More

Great work I went in and spoke with Jennifer she was very friendly and gave me an eta, I was very glad to see that the service was done 30 minutes faster than ex I went in and spoke with Jennifer she was very friendly and gave me an eta, I was very glad to see that the service was done 30 minutes faster than expected. Jennifer was very quick to let me know and get me taken care of which I appreciated. More