Orem Toyota

Excellent Experience I worked with Jeremy Woolley to purchase my new 4Runner. Jeremy was outstanding to work with. He was very courteous, friendly, and pleasant to deal wi I worked with Jeremy Woolley to purchase my new 4Runner. Jeremy was outstanding to work with. He was very courteous, friendly, and pleasant to deal with. The negotiation process was quick and easy. My overall experience at Brent Brown Toyota was excellent. My only complaint is the finance manager I worked with. He didn’t explain everything I was signing and I almost purchased a theft registration for $400 that was not explained to me. He also tried to charge me a $200 electronic filing fee that I didn’t need to pay. Overall, I enjoyed my vehicle purchasing experience at Brent Brown Toyota and will be purchasing more vehicles from them in the future. More

Fantastic service department Great service. Friendly and knowledgeable staff. Joel was great. We were promised the work would be finished in 2 hours and it was ready when promise Great service. Friendly and knowledgeable staff. Joel was great. We were promised the work would be finished in 2 hours and it was ready when promised. More

Maintenance Brent Brown service gives excellent service and the customer service is fantastic. I will only purchase a car from people that are motivated and prov Brent Brown service gives excellent service and the customer service is fantastic. I will only purchase a car from people that are motivated and provide great customer service. My Rava 4 hit the 10,000 mile mark and had to be services, they even provide a video for me. More

Fast and efficient They got me in and got me out, just how I like! They also explained everything they did and all of their feedback. Will be back for my next maintenanc They got me in and got me out, just how I like! They also explained everything they did and all of their feedback. Will be back for my next maintenance. More

Vibration problems Fixing a vibration problem on a car bought from a different dealer. They still have the car fixing it. Hopefully it is better when i get it back. Supp Fixing a vibration problem on a car bought from a different dealer. They still have the car fixing it. Hopefully it is better when i get it back. Supplied a rental car only reason not 5 stars i had to buy the insurance for the rental car More

Regular oil change service My Appointment was easy to get. When I arrived I was helped quickly. The service writer was very pleasant and professional. Compleated in the expected My Appointment was easy to get. When I arrived I was helped quickly. The service writer was very pleasant and professional. Compleated in the expected time. More

Car checkup When I dropped off my car I was told that it would be done by 4pm. I got a call right after 4 saying that my car was done. I like it when people finis When I dropped off my car I was told that it would be done by 4pm. I got a call right after 4 saying that my car was done. I like it when people finish things when they say they will. More

Pleasant experience I got there and my car was quickly checked in then I was offered the shuttle service which I didn't need but that was a nice perk! My car was finished I got there and my car was quickly checked in then I was offered the shuttle service which I didn't need but that was a nice perk! My car was finished before the time they estimated and when I got there, check out was super fast too. Everyone was very nice and friendly. I was treated very well! More

Great! Easy! Fast! As soon as I pulled up, they knew who I was and greeted me. Everyone there was friendly and happy which left me with a very satisfied feeling. The s As soon as I pulled up, they knew who I was and greeted me. Everyone there was friendly and happy which left me with a very satisfied feeling. The service was fast! I was called immediately when it was done and Jennifer, who helped me, was fantastic and walked me through everything. She always had a smile on her face. I was very impressed with Toyota's overall experience and visit. More

Loyal customer Return Being in the market to buy a new car our intention was to test-drive a few different cars. Your deanship was on our second stop .We were approached b Being in the market to buy a new car our intention was to test-drive a few different cars. Your deanship was on our second stop .We were approached by a very friendly salesman immediately we felt at ease not bombarded with pressure, we were impressed with his knowledge of the car we chose to test drive. His ability to answer all our questions, and to clearly show us he wanted us to be happy with our choice, we knew then we'd come to the right place and need not look further. We love our Race 4. He even followed up a couple of days later to see if there was anything he could do more to serve us. Great guy! great deanship! This is our 3rd Toyota ownership. More