Orem Toyota

Accommodating service After a lot of crazy last minute rescheduling, I was able to keep my original appointment (thanks, Rosa!). At the appointment, the process was clearly After a lot of crazy last minute rescheduling, I was able to keep my original appointment (thanks, Rosa!). At the appointment, the process was clearly explained to me (thanks, Blake!). The car is working great. The best part was the shuttle service. Darl drove us (myself, my two kids, and their car seats) in a very clean vehicle, kept and stored the car seats while the car was serviced, then Ryan picked us up with the seats always installed. Both drivers were very kind. Thank you very much for a very accommodating visit. More

good experience helpful honest service by John Goodman. He wanted to help me not get me to spend more money. I appreciate his candor and concern for me helpful honest service by John Goodman. He wanted to help me not get me to spend more money. I appreciate his candor and concern for me More

Great Experience This was my first visit with my 2017 4Runner. They made it a very simple process for me, talked me through what they were going to do, took the car an This was my first visit with my 2017 4Runner. They made it a very simple process for me, talked me through what they were going to do, took the car and then had the service completed in the exact amount of time they had promised. I will definitely refer my friends to Brent Brown Service Center & Dealership. More

Very efficient and pleasant. Josh was very friendly and informative. The service was great. Only downfall was trying to set up an appointment online. Not very user friendly and I Josh was very friendly and informative. The service was great. Only downfall was trying to set up an appointment online. Not very user friendly and I am very familiar with online usage. More

Great job, Shad! Josh brought Shad to me to explain why my automatic key was having problems. Shad was on top of things--getting my key programmed to not lock and unl Josh brought Shad to me to explain why my automatic key was having problems. Shad was on top of things--getting my key programmed to not lock and unlock in the 30 seconds. I didn't realize there was a way I could've done it, but he just did it happily and quickly. Great guy! Thanks again! Debbi More

Helpful This dealership does an excellent job helping out customers. One of the workers even guided me to a parking spot as I pulled in. They are very kind an This dealership does an excellent job helping out customers. One of the workers even guided me to a parking spot as I pulled in. They are very kind and listen, and are very accommodating. Excellent service! More

Great Service The service was great. Jennifer did an excellent job explaining things to me, she even gave me background information of my vehicle. I will definitely The service was great. Jennifer did an excellent job explaining things to me, she even gave me background information of my vehicle. I will definitely be going back to them. More

Great, Fast, Exceeded expectations I have bought many cars over my life. The people at Brent Brown are the best ever. Jon Jones best sales professional I've ever dealt with. Rory and I have bought many cars over my life. The people at Brent Brown are the best ever. Jon Jones best sales professional I've ever dealt with. Rory and I go back 7 years - its like seeing a old friend. Nate was great with paperwork and conversation. I have purchased 7 vehicles from Brent Brown over the last 7 years, 3 of them in the last two months. I recommend anyone wanting to explore options of where to purchase a Toyota - just go to Brent Brown Toyota. Save some time and enjoy the experience. They are definitely people you can trust. There's nobody better! It's their peop le! More

Great as always! I do really like all the experiences I had over the years at Brent Brown Toyota. Specially with the great stuff at the service department they are alw I do really like all the experiences I had over the years at Brent Brown Toyota. Specially with the great stuff at the service department they are always super helpful and kind. My favorite service person is John Goodman and also Marcelo Gallardo whom are super professional and dedicated making every service experience a delight. More

Great! I've been coming here to get my vehicle serviced since I got my tundra. They were able to service my vehicle even though I came late to my appointment I've been coming here to get my vehicle serviced since I got my tundra. They were able to service my vehicle even though I came late to my appointment. Really nice service! More