Orem Toyota

New Tire Blake did a lot of work to order my new tire because he wanted it to match the other tires. He gave me good advice. He called me to report the pro Blake did a lot of work to order my new tire because he wanted it to match the other tires. He gave me good advice. He called me to report the progress. More

Always great service I have always found everyone in the service department providing excellent customer service!!!!! They always talk to me with respect and I never feel I have always found everyone in the service department providing excellent customer service!!!!! They always talk to me with respect and I never feel that they are trying to sell me something that I don't need. More

In and out Blake was great to work with, he had me in and out in under the amount of time that they thought the work would take. It was a no stress situation wh Blake was great to work with, he had me in and out in under the amount of time that they thought the work would take. It was a no stress situation which was nice because I had my baby with me. More

The service department Everyone in the Brent Brown Toyota service department has been amazing, helpful, and efficient. From the shuttle drivers to those who welcomed me into Everyone in the Brent Brown Toyota service department has been amazing, helpful, and efficient. From the shuttle drivers to those who welcomed me into the department, each person was respectful, patient with my questions, and thorough in their work. It was always a good experience to go there. A fellow by the name of Manu was the one that usually took care of me and getting my truck worked on. He always went the extra mile to make sure I got all that I was entitled to under my service plan and as a result, saved me a lot of money. Thank you Manu More

Great service every time. Brent Brown goes out of their way to accommodate your needs. Our other appointments finished early and we showed up 1 1/2 hrs early hoping they could Brent Brown goes out of their way to accommodate your needs. Our other appointments finished early and we showed up 1 1/2 hrs early hoping they could get us in, and they did. They did our service in 1 hour. It was better than we had hoped. I also really like the shuttle service. More

Car issues immediately after purchase Immediately after purchasing a vehicle that test drove fine and that I was assured was in great condition, the belts started to squeal. I brought it Immediately after purchasing a vehicle that test drove fine and that I was assured was in great condition, the belts started to squeal. I brought it back the next business day and they were able to do something to get the noise to stop, but it returned a few hours later. I was told that whatever the issue was, I would need to replace it myself. Seemed really suspect that between test driving and then taking it off the lot, it would make noises like that. More

Fast & Friendly I took my Camry in for its 55,000 mile service. Cassandra was friendly and helpful. I was given a ride home by the shuttle service, that was quick and I took my Camry in for its 55,000 mile service. Cassandra was friendly and helpful. I was given a ride home by the shuttle service, that was quick and easy. I highly recommend Brent Brown Toyota for their customer service. AndI highly recommend Brent Brown for their service department--I feel my Camry is well taken care of. More

Great deal Sean made the experience painless and had options that made the whole thing work out. We love our new car and would tell anyone to visit Sean at Brent Sean made the experience painless and had options that made the whole thing work out. We love our new car and would tell anyone to visit Sean at Brent Brown Toyota. More

Great job! Great customer service. I know that I will not be told to pay for something that is not needed. Wonderful technicians!Been with the dealership for a l Great customer service. I know that I will not be told to pay for something that is not needed. Wonderful technicians!Been with the dealership for a long time! More

Great service, great staff I sent an email also, but my service representative was wonderful, explaining everything to me. I'm happy with the service that I received in a timely I sent an email also, but my service representative was wonderful, explaining everything to me. I'm happy with the service that I received in a timely manner. More