Orem Toyota

Great service experience I really appreciated the service department technician texting me a video of my cars health to review. The tech found a couple of issues and I was abl I really appreciated the service department technician texting me a video of my cars health to review. The tech found a couple of issues and I was able to forward the video to my husband for him to view himself so I didn't have to try and explain the situation. I've never had a repair shop extend this kind of service and it was very helpful. Everyone I dealt with at the dealership was very friendly and knowledgeable. Thanks for providing a great service experience! More

Great Service I am giving this review because the service team at Brent Brown Toyota one of the reasons I bought my RAV4 at the Provo dealership. Great service. I am giving this review because the service team at Brent Brown Toyota one of the reasons I bought my RAV4 at the Provo dealership. Great service. More

Always great service Brent Brown is my favorite car dealership. Always great service friendly and knowledgeable staff. The car was ready when promised and done right. The Brent Brown is my favorite car dealership. Always great service friendly and knowledgeable staff. The car was ready when promised and done right. They even took us to the mall while we waited. More

Good normal checkup Waiting area is comfortable and work was completed quickly. I don't remember her name... but the girl that is assistant manager... or something in the Waiting area is comfortable and work was completed quickly. I don't remember her name... but the girl that is assistant manager... or something in the service department who lives in Dallas and Orange County at a point? Yeah she was very pleasant to work with. More

I love the free shuttle service Brent Brown Toyota does great maintenance work and they understand that you don't always want to be stranded at their dealership. They provide a free Brent Brown Toyota does great maintenance work and they understand that you don't always want to be stranded at their dealership. They provide a free shuttle to anywhere in the county that drops off and picks up customers. It was super convenient for me. I felt like they cared about me and not my money. More

Toyota Care 10,000 Mile I set up schedule on line, which did not register with the Service Dept. Service technician said that was OK, she helped me anyway.... The service too I set up schedule on line, which did not register with the Service Dept. Service technician said that was OK, she helped me anyway.... The service took a little over an hour. Good Coffee, Nice environment, Np Hassel. Of course, it is a 2016 Tundra, I didn't expect any problems... More

Absolutely fantastic in every way! Friendly staff greeted me, quickly assessed my car's condition and had me checked in within minutes of my arrival. And when I told the attendant that Friendly staff greeted me, quickly assessed my car's condition and had me checked in within minutes of my arrival. And when I told the attendant that the attendant at my previous visit forgot to give me a free car wash card, this one mace up for it instantly, by giving me TWO of them. As for my wait time, I love that you offer a variety of choices: I like to read, so I choose the peaceful distant waiting area so I can read! Checking out was a breeze! Free service because I bought into your offer earlier. Love it! Brent Brown Toya is the best! More

First year service checkup My car was taken into the service department for the first year checkup. They checked everything which left me feeling very confident that my car is My car was taken into the service department for the first year checkup. They checked everything which left me feeling very confident that my car is safe to drive and everything is working correctly. The staff were very helpful and friendly with setting up the appointment. More

Took care of everything. There was an issue with my truck, and Casandra took care of everything. She set up my rental vehicle and made sure everything was in order before she There was an issue with my truck, and Casandra took care of everything. She set up my rental vehicle and made sure everything was in order before she left, even though she was running late. More

Walk in to get saftey inspction. Service was very good. Short wait. Why do I have to type in 25 words?I have been allways satiied withd the service there. Service was very good. Short wait. Why do I have to type in 25 words?I have been allways satiied withd the service there. do a good job, in a timely manner been I hav More