Orem Toyota

Good-almost great. I have worked with Brent Brown Toyota since 2002. Generally speaking we have had very good service. We had a time when there was some miscommunication I have worked with Brent Brown Toyota since 2002. Generally speaking we have had very good service. We had a time when there was some miscommunication in the service department. I have worked with John Goodman for quite a while and he has treated me very well. The finance department is not As noteworthy. Karyn clement got things straightened out there for me. More

Tacoma The beginning of my experience was absolutely awful. I was ready to write off this dealership forever. Very poor communication within the dealership i The beginning of my experience was absolutely awful. I was ready to write off this dealership forever. Very poor communication within the dealership itself and then with me the customer. George is the only reason this ended up being a positive experience. Not only did he help us "get to the bottom" of the ordeal but he also made sure that we felt valued as customers and took care of us by providing a fair and meaningful compensation. More

service friendly people very nice and clean waiting area with all of the employees that walked through waiting area were smiling and friendly. The service d friendly people very nice and clean waiting area with all of the employees that walked through waiting area were smiling and friendly. The service department people seemed genially willing to help and listen to me. More

Fast service When I brought my vehicle in to gave the emissions done I was told it would be about 1 hour and about 15 minutes later I got a call telling me my cr w When I brought my vehicle in to gave the emissions done I was told it would be about 1 hour and about 15 minutes later I got a call telling me my cr was done. I love it when it takes less time than they say. More

Fast and easy, with great people. I got my truck in for a recall when I wanted. No questions ask or hassle about my recall. I left my truck overnight and it was done before I got off I got my truck in for a recall when I wanted. No questions ask or hassle about my recall. I left my truck overnight and it was done before I got off work the next day. Jen helped me and did a great job! Fast and friendly! Thanks again!! More

Even the Key Service is always timely, and this time round, I was even able to have them make a spare key for my vehicle. All in a single visit! Service is always timely, and this time round, I was even able to have them make a spare key for my vehicle. All in a single visit! More

Got quick service without an appointment I was at the edge of my mileage on the service schedule and didn't have an appointment. I came in and they took care of me without an appointment. I I was at the edge of my mileage on the service schedule and didn't have an appointment. I came in and they took care of me without an appointment. I really appreciate that! More

"Happy Service with a Smile Every Time" I was able to make a service appointment the day before I traveled and as always, they met me with a smile! I like how thorough every thing is check I was able to make a service appointment the day before I traveled and as always, they met me with a smile! I like how thorough every thing is checked and I am put at ease by Manu, Jennifer and Bret. Did I mention I really enjoy my RAV! More

Organized and efficient Great service department. Knowledgeable, thorough, excellent time estimates, comfy waiting area with food and tables for workspace. Our first time at Great service department. Knowledgeable, thorough, excellent time estimates, comfy waiting area with food and tables for workspace. Our first time at this dealership and they made it so easy for us. More

Great customer service The customer service dept is great to work with! They went out of their way to accommodate my schedule since I live out of the area. It's worth the 1: The customer service dept is great to work with! They went out of their way to accommodate my schedule since I live out of the area. It's worth the 1:30 drive for service like that. More