Orem Toyota

Fast and Friendly I needed a 5000 mile service. I did not realize you needed an appointment. They were very friendly and assured me that they would take care of me. I I needed a 5000 mile service. I did not realize you needed an appointment. They were very friendly and assured me that they would take care of me. I was told 45 minute it ended up being 25 and everything was explained to me. It was a nice experience. More

Always goes the 'extra' mile and then some. I know when I call for a service at Brent Brown they will accommodate and always explain what they're going to do. I feel comfortable and in capable I know when I call for a service at Brent Brown they will accommodate and always explain what they're going to do. I feel comfortable and in capable hands. Sometimes going to a dealership is like going to the dentist, ya just don't enjoy it, but I've never felt like that, its always been a positive experience at Brent Brown Toyota in Orem, and this time was no exception. The people are always friendly and make you feel like you're their only customer. I wouldn't take my car to any other place. Thanks for making me feel like family! More

Great people who care! This dealership has really shown that they care about me on both the sales and service sides. They listen and work with you when you are there. Very p This dealership has really shown that they care about me on both the sales and service sides. They listen and work with you when you are there. Very professional and excellent service. More

Easy and low stress. Easy drop off. Friendly. Easy shuttle. Kind and friendly service. Willing to listen. Wouldn't hesitate to go back. Would recommend to others for servi Easy drop off. Friendly. Easy shuttle. Kind and friendly service. Willing to listen. Wouldn't hesitate to go back. Would recommend to others for service and sales. More

They quickly finished a recall that I needed done I needed service done for a recall. They were friendly, worked with my schedule, and allowed the option of a night drop off. They got the service done I needed service done for a recall. They were friendly, worked with my schedule, and allowed the option of a night drop off. They got the service done quickly, and did it well. More

10k service Very accommodating to my schedule. Took me to my class at UVU. Everyone at Brent brown are just good people and are willing to help where they can Very accommodating to my schedule. Took me to my class at UVU. Everyone at Brent brown are just good people and are willing to help where they can More

Just in for a recall on a Tacoma I just bought used. Casandra was very helpful even though we were early for our appointment, she was able to get us taken care of. They s on a Tacoma I just bought used. Casandra was very helpful even though we were early for our appointment, she was able to get us taken care of. They shuttled us to the Theater and after the movie we called and they were already finished with the recall adjustment. This allowed us to get to other appointments we were needing to get to. More

Great Service Today It was another great experience with Brent Brown Toyota in Orem. They offered me a ride in the shuttle while my car was being serviced. The service It was another great experience with Brent Brown Toyota in Orem. They offered me a ride in the shuttle while my car was being serviced. The service was fast and I was on my way. Thanks. More

Curtis Kjar Toyota Highlander service Vehicle serviced and under the estimated time. Very pleased with the service. It was completed before the estimated time. Thomas went over everything Vehicle serviced and under the estimated time. Very pleased with the service. It was completed before the estimated time. Thomas went over everything with us after it was done. Very pleased. More

Much better on last visit I've been coming to this dealer for my service work for about a year-and-a-half. Typically I have been disappointed by the upfront customer service I I've been coming to this dealer for my service work for about a year-and-a-half. Typically I have been disappointed by the upfront customer service I have experienced as well as the length of time that it took to do work. This last visit however was an exception. I walked away very satisfied. More