Orem Toyota

Quick in and out oil change/tire rotate This dealership has amazing customer service, appointment availability, and fast service. I am always completely satisfied. I will return in the futur This dealership has amazing customer service, appointment availability, and fast service. I am always completely satisfied. I will return in the future to have my car serviced. More

Service Department went above and beyond. I had warranty issues and licensing issues with my vehicle. Didn't have the best buying experience. The service department went above and beyond to ma I had warranty issues and licensing issues with my vehicle. Didn't have the best buying experience. The service department went above and beyond to make sure I was happy. They set me up in a loaner vehicle that was much nicer then my vehicle when it had to stay and wait on parts. They walked me through every step of the process. Then when my spouse lost the keys to the loaner vehicle worked with us above and beyond to fix that situation. I will be bringing in all my vehicles for service at Brent Brown. The service department definitely won me over. More

Great and quick They finished much quicker then originally estimated and everyone was extremely nice and helpful to me and my toddler. I also enjoyed the free coffee They finished much quicker then originally estimated and everyone was extremely nice and helpful to me and my toddler. I also enjoyed the free coffee More

Quick and Great Service Went into Brent Brown for a recall on my 2003 Toyota Corolla. The service advisors were friendly, and the appointment only took a few hours, so I was Went into Brent Brown for a recall on my 2003 Toyota Corolla. The service advisors were friendly, and the appointment only took a few hours, so I was able to pick up my car the same day. This was probably my fourth time going into Brent Brown, and each time I've had a great experience. They also have drivers who can take you somewhere while your car is being serviced. Thanks for doing your job well Brent Brown! More

Great Service They answered all my questions completely and got the work done as quickly as possible. They kept me informed the whole time I was there. They answered all my questions completely and got the work done as quickly as possible. They kept me informed the whole time I was there. More

COMPLETE AND GREAT CUSTOMER SERVICE VERY THOROUGH AND GREAT CUSTOMER SERVICE. HOWEVER WAS UNABLE TO COMPLETE THE VEHICLE REGISTRATION DUE TO SOME ITEMS THAT NEEDED TO BE FIXED BEFORE VERY THOROUGH AND GREAT CUSTOMER SERVICE. HOWEVER WAS UNABLE TO COMPLETE THE VEHICLE REGISTRATION DUE TO SOME ITEMS THAT NEEDED TO BE FIXED BEFORE REGISTRATION COULD BE COMPLETED. DID NOT GET MY FREE CAR WASH. HOWEVER THIS LOCATION IS VERY BUSY More

Service Review Service was quick and efficient - staff was very helpful! I try to be very consistent with the routine maintenance of my vehicle and Brent Brown Toyot Service was quick and efficient - staff was very helpful! I try to be very consistent with the routine maintenance of my vehicle and Brent Brown Toyota has been great to help me understand what services need to be done and not just ones they want to do in order to make money! More

Excellent Customer Service When I called to make an appointment to service my vehicle, I was pleasantly surprised to find that the service department stays open in the evening a When I called to make an appointment to service my vehicle, I was pleasantly surprised to find that the service department stays open in the evening and that I could bring my vehicle in after work which was much more convenient than trying to get a co worker to pick me up and take me back during the daytime. It turned out that the service I needed took longer than predicted, but I was treated respectfully and was given more than one update in a timely manner. It wasn't too big of a deal to wait a bit longer since there was free wifi and a comfortable lobby. The service clerk and tech guy were friendly and caring and worked as quickly as they could to get me on my way. More

Very good service Service was performed quickly and effectively. I enjoyed the waiting area, including taking advantage of the popcorn and hot chocolate. Care was taken Service was performed quickly and effectively. I enjoyed the waiting area, including taking advantage of the popcorn and hot chocolate. Care was taken to keep the car clean as well. More

Well done but pricey on the suggested additional service Regular preventive maintenance, completed in a timely manner. Courteous and informative. They reviewed potential additional preventive maintenance ite Regular preventive maintenance, completed in a timely manner. Courteous and informative. They reviewed potential additional preventive maintenance items which is always helpful, I'm not impressed with the cost for these items. Coolant change, transmission change and fuel injector service, real pricey and I can probably get them done for less money elsewhere. The 3 times oil change pricing is very good and that's what I was there for. Well done on the maintenance done, overpriced on the rest. More