Orem Toyota

Great service and experience, but long wait Communication was great and I felt that I could trust all of the advice that was given to me. I went in for an alignment and an oil change. I waited f Communication was great and I felt that I could trust all of the advice that was given to me. I went in for an alignment and an oil change. I waited for about 2.5 hrs to get it done, which is fine as long as you plan for a wait that long. Next time I'll plan to drop off the car, because other than that the experience was great!! More

Service Visit I showed up for my appointment and was promptly helped. My car was serviced in a timely manner. My visit was very enjoyable and I would go back I showed up for my appointment and was promptly helped. My car was serviced in a timely manner. My visit was very enjoyable and I would go back More

Thorough They gave me a video of the underside of the car and explained which things needed to be done immediately, and which could wait a little. They gave me a video of the underside of the car and explained which things needed to be done immediately, and which could wait a little. More

Another great experience! Three services on my car and two on a friend's car in the past three years - each time the service was great and timely. Thank you! Three services on my car and two on a friend's car in the past three years - each time the service was great and timely. Thank you! More

Helpful When I asked what to expect for my next service call, they reviewed my history, told me why a tune-up might be necessary, quoted a price, agreed to wo When I asked what to expect for my next service call, they reviewed my history, told me why a tune-up might be necessary, quoted a price, agreed to work me in without an appointment and gave me a loaner car to help with the loss of our only car. That is the first time they have offered me that option, but with this very busy time of year I really appreciated the flexibility it gave me. More

Great customer service I keep coming back due to the service I get from John in service. He always explains everything and helps you in everyway he can. I keep coming back due to the service I get from John in service. He always explains everything and helps you in everyway he can. More

Thorough and decent time The servicemen were knowledgeable about the vehicle and my service history. I went in for oil change but they knew I didn't need it, so they didn't pu The servicemen were knowledgeable about the vehicle and my service history. I went in for oil change but they knew I didn't need it, so they didn't push it on me. They looked for other necessities and gave me recommendations. More

Bending over backwards I was impressed at how hard the people who helped me worked to make sure I was taken care of. I really appreciated their efforts. There was this nice I was impressed at how hard the people who helped me worked to make sure I was taken care of. I really appreciated their efforts. There was this nice mix of professionalism and friendliness. They really do "bend over backwards" to help their customers. More

Always Helpful and Courteous Service Center is always helpful and gives good advice when needed. Scheduling as service appointment is easy online or using the phone to call for an Service Center is always helpful and gives good advice when needed. Scheduling as service appointment is easy online or using the phone to call for an appointment. Nice waiting lounge. More

Great Service I went in and they took care of me right away. It was quick and efficient - they had me in and out in a hour :) I went in and they took care of me right away. It was quick and efficient - they had me in and out in a hour :) More