Orem Toyota

Competent, polite, patient and professional. Brete has great communication skills. Very personable. I will be back to have work done on my other car for sure. Brete has great communication skills. Very personable. I will be back to have work done on my other car for sure. More

Good, timely service by skilled professionals. However, it's getting a bit too expensive for an oil change though...at least for a retiree on a fixed income... However, it's getting a bit too expensive for an oil change though...at least for a retiree on a fixed income... More

Good quick check in and good communication Thorough and detailed in findings easy pickup Yay detailed in findings easy pickup Yay More

Too notch service department. The only place to purchase a vehicle. I will be back. I live in Sandy, but drive to Orem for service. The only place to purchase a vehicle. I will be back. I live in Sandy, but drive to Orem for service. More

Despite the surprise of needing breaks and everything. I was pleased with the way the dealership took care of me by giving me a loaner car, explained things well, and were understanding of financial stres I was pleased with the way the dealership took care of me by giving me a loaner car, explained things well, and were understanding of financial stresses. More

Too notch service department. The only place to purchase a vehicle. I will be back. I live in Sandy, but drive to Orem for service. The only place to purchase a vehicle. I will be back. I live in Sandy, but drive to Orem for service. More

Good place to do business, very trustworthy. I have been a longtime customer, no complaints. I have been a longtime customer, no complaints. More

Our past experiences haven’t been good… this time around we are glad we came to you! we are glad we came to you! More

Would have given four stars, but I can't believe how much they pester me for feedback after every single appointment. Please, for the love of all that is good, send me one text and email, and then leave me a they pester me for feedback after every single appointment. Please, for the love of all that is good, send me one text and email, and then leave me alone. If I don't respond to your initial request for feedback, it's because I'm not interested in providing feedback. Here's to hoping someone sees this. As for Joel--he was great, but it always seems like the service rep (be it Joel or any other "assigned" rep for my appt) is nowhere to be seen when my vehicle is done and I'm ready to get on my way. Gratefully, a neighboring rep stepped in and helped to get me on my way. Finally-- I think the pictures you send during the service appt are good to give me a view of anything that needs work on an update, but half the time I have no clue what I'm looking at. If there could just be one sentence included telling me what I'm looking at and whether there's an issue, that would be helpful. Instead, I'm like, "Yes, I can see that the suspension has some dirt on it. Thanks for sharing." More

At first, my experience was frustrating because even though they had done a factory reset for my software—the problem was not solved. However, Brete Arnold stuck with it, got the tech guy to help as w though they had done a factory reset for my software—the problem was not solved. However, Brete Arnold stuck with it, got the tech guy to help as well, and tried everything they could think of to solve the issue. They were successful and I left a happy customer! Thanks Brete and tech guy! 😍 More