5,073 Reviews of Orem Toyota - Service Center
Changed the tires and wheels from old car to new car Kyle in the service department changed my new tires from my trade-in car to my new leased car. He stood up for my best interests and treated me with r Kyle in the service department changed my new tires from my trade-in car to my new leased car. He stood up for my best interests and treated me with respect and thoughtfulness. I appreciated his help so much! I recommend Kyle and your service department to anyone. More
Had to take my vehicle into service for a recall. I got an appointment made very quickly and they were very quick in getting it fixed. Zeke was also very kind and professional. an appointment made very quickly and they were very quick in getting it fixed. Zeke was also very kind and professional. More
Usually there is NO issues I LOVE BRENT BROWN however when I took my truck to get checked the service department said they couldn't rotate my tires unless they changed the oil ? Odd I had the oil changed when I took my truck to get checked the service department said they couldn't rotate my tires unless they changed the oil ? Odd I had the oil changed somewhere else because I was out of town I needed the tires rotated !! More
Prompt, personal Service We were promptly greeted as we brought our car in. Our customer service representative was very friendly and helpful. The car was serviced as we d We were promptly greeted as we brought our car in. Our customer service representative was very friendly and helpful. The car was serviced as we directed and was done on time. Thank you. More
Would appreciate knowing of delay in service. Recall Service. Should of taken 1-2 hours 1/2 day at the most. Holden called Uber driver to pick me up 6:45 pm which I appreciate Holden calling me Recall Service. Should of taken 1-2 hours 1/2 day at the most. Holden called Uber driver to pick me up 6:45 pm which I appreciate Holden calling me to let me know. We had to cancel and reschedule two other appointments and unable to get our son's prescriptions. More
Stop sending email to jlouie@comcast.net Even though unsubscribed or will continue to rate poor! Am not and never doing business again with this dealer. Is that enough words? unsubscribed or will continue to rate poor! Am not and never doing business again with this dealer. Is that enough words? More
Great and quick service. My technician even found a coupon for me that brought my bill down a bit. I have been going to Brent Brown for as long as it has existed and they have never given me any reason coupon for me that brought my bill down a bit. I have been going to Brent Brown for as long as it has existed and they have never given me any reason to go anywhere else. More
Great Service This was my first service visit—5000 mile service on my Tacoma. The whole experience was was excellent. My appointment was on time and finished on tim This was my first service visit—5000 mile service on my Tacoma. The whole experience was was excellent. My appointment was on time and finished on time. The customer area was very comfortable and spacious. The people were great! More
Great service! Very prompt and helpful in answering questions i had. Caden was very helpful in answering my questions. The service was prompt and thorough. Very prompt and helpful in answering questions i had. Caden was very helpful in answering my questions. The service was prompt and thorough. More
Excellant service and excellant employees We have always been happy with Brent Brown whether it was sales or service. Excellent employees and service. Everyone goes beyond making sure everyt We have always been happy with Brent Brown whether it was sales or service. Excellent employees and service. Everyone goes beyond making sure everything goes well and as quickly as possibly. We have to travel some distance to get to their facility and they always make it a good experience to get our Tacoma serviced. More