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Orem Toyota - Service Center

Orem, UT

4.2
5,034 Reviews

5,034 Reviews of Orem Toyota - Service Center

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May 11, 2020

Kyle was incredible! He fixed my leaky tire right up, even though the sensor light indicated that the problem was with a different tire. He definitely went the extra mile. More

by makingmikki
Recommend Dealer
Yes
Employees Worked With
Kyle Belk
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 07, 2020

Always awesome they take care of me every time. They are the best. I was very impressed with all the new precautions they have. There’s hand sanitizer everywhere. More

by BBARTON76
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 07, 2020

Excellent Moe Afu was professional, helpful and even had my Prius delivered to our house when the service was finished. In addition, he counseled me in how to More

by MCGNGCALLBOX
Recommend Dealer
Yes
Employees Worked With
Moe Afu
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 07, 2020

service We purchased a new Rav4 hybrid on Tuesday from the dealership. We wanted to have a hitch installed, and so left it there and were told it would be re More

by VALORIEARVIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kerry Jones
May 12, 2020 -

Orem Toyota responded

Thanks for the review. We are sorry to hear about your frustration. We would love to speak with you personally - will you give Karyn a call at 801-223-4406 so we can discuss your concerns? Thanks again.

May 05, 2020

Exelent service Good esperience, exelen service, kind people and a they did a good job on my car and fast! Thank you brent brown toyota in orem i really recomendet! More

by ANGELLO2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 04, 2020

Great dealership. Our service appointments are always super quick and everyone there is really friendly and professional. We also appreciated the precautions they were taking to keep everyone safe durin More

by MARY.KATILYN
Recommend Dealer
Yes
Employees Worked With
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rory Hayward
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 04, 2020

Recall service. No problems. We made an appointment with the service center to fix a recall. Mo was great to work with. Went well and in a timely matter. More

by ROBYN.HANSEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Afu
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 04, 2020

If I could give you a zero i would. You had my car a day and a half. Never did the oil change. It was marked on the envelope. Then wanted me to wait 45 minutes to do it. More

by Joseph Wayman
Recommend Dealer
No
Employees Worked With
The guy was not there
May 12, 2020 -

Orem Toyota responded

Thanks for the review. We are sorry to hear about your frustration. We would love to speak with you personally - will you give Karyn a call at 801-223-4406 so we can discuss your concerns? Thanks again.

May 04, 2020

Did Not Follow COVID-19 Social Distancing There was no social distancing, no concern for transference on surfaces such as pens, steering wheels, etc. Also, I was not apprised of what service More

by nancy28
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Wilson
May 12, 2020 -

Orem Toyota responded

Thanks for the review. We are sorry to hear about your frustration. We would love to speak with you personally - will you give Karyn a call at 801-223-4406 so we can discuss your concerns? Thanks again.

May 04, 2020

Really enjoy working with Kyle. Makes the servicing aspect enjoyable and is efficient in fulfilling our needs. He is always upbeat and enjoyable to work with. More

by CURTIS.WELCH9
Recommend Dealer
Yes
Employees Worked With
Kyle Belk
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

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