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Orem Toyota - Service Center

Orem, UT

4.2
5,073 Reviews

5,073 Reviews of Orem Toyota - Service Center

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June 20, 2020

Changed the tires and wheels from old car to new car Kyle in the service department changed my new tires from my trade-in car to my new leased car. He stood up for my best interests and treated me with r More

by Lora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Belk
Jun 30, 2020 -

Orem Toyota responded

We are glad your experience went well! Thank you for your amazing recommendation.

June 18, 2020

Had to take my vehicle into service for a recall. I got an appointment made very quickly and they were very quick in getting it fixed. Zeke was also very kind and professional. More

by jrl7
Recommend Dealer
Yes
Employees Worked With
Zeke Rojas
Jun 30, 2020 -

Orem Toyota responded

We are glad your experience went well! Thank you for your amazing recommendation.

June 18, 2020

Usually there is NO issues I LOVE BRENT BROWN however when I took my truck to get checked the service department said they couldn't rotate my tires unless they changed the oil ? Odd I had the oil changed More

by TAMARA.URNEZIS502
Recommend Dealer
Yes
Employees Worked With
Kyle Belk
Jun 30, 2020 -

Orem Toyota responded

We are glad your experience went well! We will pass your feedback on so that we know how we may improve.

June 18, 2020

Prompt, personal Service We were promptly greeted as we brought our car in. Our customer service representative was very friendly and helpful. The car was serviced as we d More

by mkepletsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
Jun 30, 2020 -

Orem Toyota responded

We are glad your experience went well! Thank you for your amazing recommendation.

June 18, 2020

Would appreciate knowing of delay in service. Recall Service. Should of taken 1-2 hours 1/2 day at the most. Holden called Uber driver to pick me up 6:45 pm which I appreciate Holden calling me More

by Soren Tiger Thank you.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver was wonderful. Uber service was greatly appreciated for our return to pick up the car 7 pm , Holden Tanner
Jun 30, 2020 -

Orem Toyota responded

We are glad your experience went well! We will pass your feedback on so that we know how we may improve.

June 14, 2020

Stop sending email to jlouie@comcast.net Even though unsubscribed or will continue to rate poor! Am not and never doing business again with this dealer. Is that enough words? More

by JLOUIE0
Recommend Dealer
No
Employees Worked With
Brian Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karyn Clement
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Terry, Kelly Christensen, Sydney Terry, Moe Afu, Kyle Belk
Jun 16, 2020 -

Orem Toyota responded

Thanks for your review. We're sorry for the inconvenience with the email. We have gone ahead and deleted it from our database. I you have any questions about this further please give us a call. Thanks again.

June 10, 2020

Great and quick service. My technician even found a coupon for me that brought my bill down a bit. I have been going to Brent Brown for as long as it has existed and they have never given me any reason More

by MCK219
Recommend Dealer
Yes
Employees Worked With
Kyle Belk
Jun 16, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

June 10, 2020

Great Service This was my first service visit—5000 mile service on my Tacoma. The whole experience was was excellent. My appointment was on time and finished on tim More

by BRADLEY9945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holden Tanner
Jun 16, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

June 10, 2020

Great service! Very prompt and helpful in answering questions i had. Caden was very helpful in answering my questions. The service was prompt and thorough. More

by andrewf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden Patey
Jun 16, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

June 10, 2020

Excellant service and excellant employees We have always been happy with Brent Brown whether it was sales or service. Excellent employees and service. Everyone goes beyond making sure everyt More

by POWELL3883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Afu, Zeke Rojas, Alema Storey
Jun 16, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

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