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Orem Toyota - Service Center

Orem, UT

4.2
5,034 Reviews

5,034 Reviews of Orem Toyota - Service Center

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May 01, 2020

Quick and friendly I don't have any other dealerships to compare to because i have going here for 9 years. Always a great experience. Keep up the friendly, good work. Le More

by MountainTundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

May 01, 2020

Unnecessary mess Tech who performed service only put oil plug in "hand tight" . When I got home the car leaked a decent sized pool. Originally told a little dripping More

by C3C2CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac (I believe). Not sure of the Service guy who greeted me.
May 12, 2020 -

Orem Toyota responded

Thanks for the review. We are sorry to hear about your frustration. Car repairs are often stressful and, while we do our best to create a positive experience for all of our customers, we are always open to feedback on how we can do better. We would love to speak with you personally - will you give Karyn a call at 801-223-4406 so we can discuss your concerns? Thanks again.

April 29, 2020

Service was great During my hour wait to have my car serviced, I did not see one person come and wipe down any chairs where we sat. During this pandemic time I think t More

by CHERYLCHRISTENSEN59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Afu
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

April 29, 2020

Routine service Moe came over to us as soon as we pulled in. Told us what they were going to do and how long it would take. They were done right on time. More

by DAVEDECKER1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

April 29, 2020

In every sense of the word, Brent Brown Toyota service department was exceptional from start to finish. The people were thorough, communicative, helpful, and professional! More

by john.pilmer
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darl and Chris shuttle drivers, Kyle Belk
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

April 29, 2020

Thank you Brent Brown for the great service. Dan Wilson took amazing care of my car. He made sure that I had a ride home and then back. The service was completed in a short time. Thanks again Dan! More

by SLJABBS
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

April 28, 2020

Superior service. People are so friendly, helpful, Experiences in what they are doing. I will highly recommend this car dealer to anybody. Well satisfied with the services. Very professional. More

by LOVELYFAMILY4BOYS
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lofi ( Superhero) Very Friendly -honest.
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

April 24, 2020

Always great service! We have always had excellent service and experience with dealership. Thanks for all that you have provided for us. Great experiences that we have had More

by PAULYOUNGFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddy Loveless
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

April 23, 2020

I appreciate that they went above and beyond to do all they could to help me that day, without an appointment. It was timely. I only wish I could have had a more accurate time approximation (I waited more More

by KD
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector???
Apr 23, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience. We look forward to seeing you again.

April 23, 2020

Everyone was great and accommodating even during a pandemic. Dallas and Brock took the time to show me some new Tacoma’s while my tundra was being serviced. No pressure and gave me all the info I need More

by prhiatt
Recommend Dealer
Yes
Employees Worked With
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Afu, Brock Wallace
May 13, 2020 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brock. We look forward to seeing you again.

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