Orem Toyota - Service Center

Amazing experience! Got the car in and out in 45 minutes. They were very informative on the questions I had. They are my to go service shop for my 4Runner. They were very informative on the questions I had. They are my to go service shop for my 4Runner. More

Said they did services on our receipt but couldn’t give us any information about it: complimentary alignment- but no paperwork or info, said customer regulated multi point inspection (which we did not) and us any information about it: complimentary alignment- but no paperwork or info, said customer regulated multi point inspection (which we did not) and was gone over with customer- nothing was said to us upon picking up vehicle. We only took vehicle in to service airbag recall. Don’t lie on your customer receipts! Not impressed at all. Have had other experiences that weren’t positive with this dealer. More

Probably one of the worst auto service experiences I've had to date ever. Came in knowing I had a power steering leak in a hose, I wasn't sure if that was in the actual hose or a sealing issue that was had to date ever. Came in knowing I had a power steering leak in a hose, I wasn't sure if that was in the actual hose or a sealing issue that was what I wanted them to figure out. My "Advisor" was Kyle Belk, I told him my problem and he said "it's going to be 120$ but I will make sure my guy goes in and tightens and cleans everything up as well as find the source of the leak. It will be around 2 hours." 120$ to check on that? Alright expensive but if you can find the source of the problem or fix it fine by me. 3 and half hours later he calls me saying I will need a new hose. I go out and he starts explaining to me what's going on, luckily I know cars and could tell there was obvious holes and issues with what he was telling me and it was going to be an 850$ fix on top of the 120$. I started to question the obvious lies he was telling me and Kyle started getting defensive and made less and less sense and his story continued to fall apart. Turns out they didn't even find the source of the leak it's an obvious sealing issue which I can fix myself. After a while of going back and forth and mind you I was keeping it very respectful he kicked me out and says they don't want my business. Terrible company, terrible service, not worth your time and money. Who knows the amount of people they screw over that have no idea about cars. More

Review I was very please with the service and customer service I received. I also appreciated the ride home with the friendly older gentleman. Thank you! I was very please with the service and customer service I received. I also appreciated the ride home with the friendly older gentleman. Thank you! More

VERY GOOF\D HELPED ME WITH ALL MY NEEDS LOVE MY NEW TRUCK AND TIRES AND WHEELS. I WILL BE BACK FOR MORE. THANKS AGAIN KEITH NOT MUCH MORE I CAN SAY HELPED ME WITH ALL MY NEEDS LOVE MY NEW TRUCK AND TIRES AND WHEELS. I WILL BE BACK FOR MORE. THANKS AGAIN KEITH NOT MUCH MORE I CAN SAY More

Longer wait than what I was told, rude staff I was told my car would take around two hours, but I was at the dealership for almost four hours. When I asked around for help in finding out how long I was told my car would take around two hours, but I was at the dealership for almost four hours. When I asked around for help in finding out how long my car would take, I was treated poorly, and the three men I talked to acted like I was bothering them. I felt like I was a burden the entire time, and I would not recommend this dealership to anyone. The only person who I enjoyed talking to was my service rep, Zeke Rojas. More

They are always really nice and are quick with the service they provide with my car. Thank you for keeping my car well maintained and running well. service they provide with my car. Thank you for keeping my car well maintained and running well. More

10,000 mile service They got me right in and out without waiting for a long time and I really appreciated that. Caden was very helpful and friendly to me. They got me right in and out without waiting for a long time and I really appreciated that. Caden was very helpful and friendly to me. More

25,000 mile service They did a great job completing the routine service and took they also took care of a minor transmission issue in a very reasonable time frame. They did a great job completing the routine service and took they also took care of a minor transmission issue in a very reasonable time frame. More

Totally smooth! Team was ready for me when I arrived. Moe was easy to work with. Nate helped me with my prepurchased service contract. Larry spent time with me while I waited and was very cordial. Brent Brow was easy to work with. Nate helped me with my prepurchased service contract. Larry spent time with me while I waited and was very cordial. Brent Brown is great! More