Orem Toyota - Service Center

Great! Very nice and helpful. They were very nice and helpful to set up an appointment and also sending reminders. Not a very long wait time for the service done on vehicle. All ar They were very nice and helpful to set up an appointment and also sending reminders. Not a very long wait time for the service done on vehicle. All around nice and service done in a timely manner. More

Joel Rocks! Joel in Service is very pleasant to deal with and very down-to-earth. He explains things in layman's terms and is always anxious to help! Joel in Service is very pleasant to deal with and very down-to-earth. He explains things in layman's terms and is always anxious to help! More

Great Service! Loved my RAV4 service! Moe was extra busy, let me know and answered all my questions. I was in good hands. Thanks, Brent Brown Toyota! Loved my RAV4 service! Moe was extra busy, let me know and answered all my questions. I was in good hands. Thanks, Brent Brown Toyota! More

5-month maintenance visit. It went well, On time. The service area is clean, organized, and efficient. The employees are qualified and understand how to communicate with customers. Since buying the The service area is clean, organized, and efficient. The employees are qualified and understand how to communicate with customers. Since buying the Highlander 18 months ago, I have not had a bad experience in the Service Dept. Keep up the good work. More

mike was and excellent employee. Mike was very helpful and resilient. I was bothered by another member of the team and he received a lash out from me at the beginning but he handled i Mike was very helpful and resilient. I was bothered by another member of the team and he received a lash out from me at the beginning but he handled it very calmly and with a lot of control and pose. He was able to help me quickly and explained what was wrong with my vehicle as soon as he knew. He was very good about keeping me in the loop. Ryan bell however, is the sole reason that I would consider never coming back to brent brown toyota. He is incompetent and hard to deal with. He frequently over promised and under delivered. I would consider him to have been a mistake to have worked with. More

Fixed faulty air bag 2011 Corolla Service was provided on the same day as the drop off. It also included a friendly shuttle service. Sales and Customer service staff was also friendly Service was provided on the same day as the drop off. It also included a friendly shuttle service. Sales and Customer service staff was also friendly More

Tire rotation My Prius needs a 5k tire rotation between oil changes. I thought it would be okay to drop by without appointment. Not true and attendant did not seem My Prius needs a 5k tire rotation between oil changes. I thought it would be okay to drop by without appointment. Not true and attendant did not seem happy but I got it done. More

Quick And friendly staff These people are Great. The service department here sets the benchmark for all the others. I have a New Toyota camary that I get serviced there and a These people are Great. The service department here sets the benchmark for all the others. I have a New Toyota camary that I get serviced there and a new F350 ford truck that Larry Miller services, and Brent Brown is far superior. More

Quick Oil Change I just came in for a routine oil change, but it was a good experience. The waiting area is the best I have ever been in! Popcorn, hot chocolate, couch I just came in for a routine oil change, but it was a good experience. The waiting area is the best I have ever been in! Popcorn, hot chocolate, couches, tables, wifi, DirecTV. By the time I had taken advantage of all these great things, my car was already ready to go. The only complaint I have is that they always ask what number is best to reach me at, but then end up calling a different number every time. More

Great Service Service was quick and sooner than previously mentioned during my quote!! I would definitely recommend their service to anyone. Even the rental exper Service was quick and sooner than previously mentioned during my quote!! I would definitely recommend their service to anyone. Even the rental experience was quick and easy! More