Orem Toyota - Service Center

Tundra service The Brent Brown service department is fantastic. The staff is warm and friendly and very efficient and I had a delicious coffee while I waited for my The Brent Brown service department is fantastic. The staff is warm and friendly and very efficient and I had a delicious coffee while I waited for my oil change and tire rotation. More

Constant Contact I worked with Jo and Zeke. They did a great job keeping me in the loop with updates. I never felt pressured to do more work than what we needed. I hig I worked with Jo and Zeke. They did a great job keeping me in the loop with updates. I never felt pressured to do more work than what we needed. I highly recommend the service team at Brent Brown. More

maintenance All service members are kind and helpful. I am always out of there within the time I am told and feel like my vehicle has been well taken care of. All service members are kind and helpful. I am always out of there within the time I am told and feel like my vehicle has been well taken care of. More

Matience on my Camry They went over and beyond for me and my family. Service was going to take longer then planned but they made sure that it didn't upset my day. They got They went over and beyond for me and my family. Service was going to take longer then planned but they made sure that it didn't upset my day. They got me a car for the day and went over and beyond by managing to get me a RAV 4. A car I have been looking at for my next purchase. The young woman that helped us was wonderful, lots of communication, and great with my girls. Thank you so much. More

Great sevice There was nothing I would change. I felt valued as a customer from beginning, when I made he appointment, to the end when I drove my car off the lot. There was nothing I would change. I felt valued as a customer from beginning, when I made he appointment, to the end when I drove my car off the lot. More

First Time Experience with a Dealership I was hesitant to approach the dealership with my vehicle because it is over a decade old. However, I knew they would be the best source to assess my I was hesitant to approach the dealership with my vehicle because it is over a decade old. However, I knew they would be the best source to assess my vehicle. They ran codes to figure out the problems, and updated me and my family as we asked for more information. They also gave me a call each day to tell me what they learned and were planning. Great!!! Service!! More

25K MILE SERVICE EVEN THOUGH THE COMPLIMENTARY SERVICE HAD EXPIRED RECENTLY, RUSSELL TURNER WAS ABLE TO GET MY SERVICE PUSHED THROUGH AT NO COST TO ME, THAT MEANS A LO EVEN THOUGH THE COMPLIMENTARY SERVICE HAD EXPIRED RECENTLY, RUSSELL TURNER WAS ABLE TO GET MY SERVICE PUSHED THROUGH AT NO COST TO ME, THAT MEANS A LOT TO ME BECAUSE I LIVE IN FILLMORE AND HAVE A 100+ MILE DRIVE TO YOUR DEALERSHIP More

Another Great Service Experience! Simple, easy appointment scheduling by phone or internet. A professional service writer greeted me by name, asked about my preferences on several issu Simple, easy appointment scheduling by phone or internet. A professional service writer greeted me by name, asked about my preferences on several issues, and gave me a specific time I could expect my vehicle to be ready. I enjoyed their comfortable waiting area and was delighted when my vehicle was ready 20 minutes early! A simple and quick check out and payment process completed a pleasant experience to what is often a headache in other dealerships! Thanks guys! Thanks Joel Kitchen!! See you next time!! More

Great service. Jen was very attentive and thorough, Brent Brown Toyota has always exceeded my expectations in service. This visit was no different. They met their time estimation and my car was ready Brent Brown Toyota has always exceeded my expectations in service. This visit was no different. They met their time estimation and my car was ready at the promised time. More

40,000 maintenance Great experience! Joel was very friendly and efficient. I also appreciated the timely manner in getting my vehicle serviced. The appointment reminde Great experience! Joel was very friendly and efficient. I also appreciated the timely manner in getting my vehicle serviced. The appointment reminder was very helpful too. More