5,077 Reviews of Orem Toyota - Service Center
quick and easy! Russel was able to fit me in 30 min early! thanks soo much I appreciated it! with kids it made it easier! mucho gracias Thanks! Russel was able to fit me in 30 min early! thanks soo much I appreciated it! with kids it made it easier! mucho gracias Thanks! More
This visit wasn’t awesome Generally my service visits are good but this time I showed up on time and I guess the emissions tech was running late but I wasn’t told until I had b Generally my service visits are good but this time I showed up on time and I guess the emissions tech was running late but I wasn’t told until I had been waiting an hour already. So a simple emissions test on a relatively new vehicle took about 90 minutes which caused me to miss an appointment. So, I wasn’t impressed with this visit but all my previous service appointments have been good. More
Wait time I know the service is good and efficient but the wait time for my service was longer than expected - from 9:30am - 4:45pm. I was told on the phone to I know the service is good and efficient but the wait time for my service was longer than expected - from 9:30am - 4:45pm. I was told on the phone to plan on one half day to a full day. More
Quick, friendly, informative I have been to Brent Brown Toyota a few times for servicing and they always do a great job! They bring you along the journey explaining what's happeni I have been to Brent Brown Toyota a few times for servicing and they always do a great job! They bring you along the journey explaining what's happening with your car! They are super friendly and efficient! I never feel like I'm there long than I should be! More
20,000 mileage service Came in for my mileage service. Staff was very friendly, straight forward and respectful. Service was faster than expected. Overall it was a fast and Came in for my mileage service. Staff was very friendly, straight forward and respectful. Service was faster than expected. Overall it was a fast and pleasant experience. More
Great, friendly, fast Always a great experience, they did my service quickly with no hassles. Told me exactly what they were going to do and it was all done Always a great experience, they did my service quickly with no hassles. Told me exactly what they were going to do and it was all done More
The service was excellent.everything was explained to me I w The service was excellent.everything was explained to me and the service was fast and friendly.the waiting area and facilities are first rate. I will The service was excellent.everything was explained to me and the service was fast and friendly.the waiting area and facilities are first rate. I will continue to have my vehicle taken care of by your excellent service people. More
repair was done quicker than expected Because parts had to be ordered my repairs were expected to take about 5 days (over the weekend.) I was surprised to get a call on Saturday that my c Because parts had to be ordered my repairs were expected to take about 5 days (over the weekend.) I was surprised to get a call on Saturday that my car was ready to pick up. And because I had coupons, I saved over $200 on the repairs. More
Recall fix My reservation was present in the database when I arrived. The process was streamlined, staff were friendly and welcoming, and I feel our car was take My reservation was present in the database when I arrived. The process was streamlined, staff were friendly and welcoming, and I feel our car was taken good care of. More
Clean waiting room and quick service They worked me in for service even though I was from out of town. Service was quick and very clean service with very courteous staff. They worked me in for service even though I was from out of town. Service was quick and very clean service with very courteous staff. More