Orem Toyota - Service Center

Great service kept me informed at all times Brent Brown Toyota is great to work with. Morgan kept me updated on the service of my car. Great company to work with . I highly recommend ! Brent Brown Toyota is great to work with. Morgan kept me updated on the service of my car. Great company to work with . I highly recommend ! More

Good service My only comment is that I get to many emails from them and do not have time to read them all. Sometimes I may just not answer them but then I get a ph My only comment is that I get to many emails from them and do not have time to read them all. Sometimes I may just not answer them but then I get a phone call. More

Vehicle Recall I went in recently because there was a recall notice on my car. So I took it in and it was taken care of within a reasonable amount of time. I want to I went in recently because there was a recall notice on my car. So I took it in and it was taken care of within a reasonable amount of time. I want to give a shout out to both Joel Kitchen and Joseph Grotton. I also had to get an oil change which Joseph helped me out with. Joel was the one that helped me with the recall. Both these guys are awesome and Toyota is lucky to have them as a part of their team! More

Always professional and courteous I was on time for my appointment, for a change, but there was a long line of cars in all three service doors. I was greeted almost immediately by one I was on time for my appointment, for a change, but there was a long line of cars in all three service doors. I was greeted almost immediately by one of the service guys who took my name and contacted my service rep on a headset. I was able to pull into the service bay and again, another service guy came to my car to make sure I was being taken care of. Within minutes a third employee came to start the check-in process and then went over to give that information to Russell, my service rep. Although Russell had been too busy to greet me for 10 minutes or so, the other employees covered his back until he was able to come to the car. He did a great job once he was able to take over. How could I NOT recommend Brent Brown service department! Thanks to everyone. More

Recall service We brought out van in to get a part replaced due to a recall. While we waited, we were treated so well. They offered us a place to sit, drinks and s We brought out van in to get a part replaced due to a recall. While we waited, we were treated so well. They offered us a place to sit, drinks and snacks, and made us comfortable. More

Quick and Professional Everything was handled very professionally and right on time for when I was told the service would be completed. The technician was very helpful and f Everything was handled very professionally and right on time for when I was told the service would be completed. The technician was very helpful and friendly and the overall experience was very positive. More

Good honest service I was very pleased and impressed with the service I recieved from Brent Brown Toyota in Orem. When trying to trouble shoot some problems with my car t I was very pleased and impressed with the service I recieved from Brent Brown Toyota in Orem. When trying to trouble shoot some problems with my car they were very forthcoming with the info that they found. They printed me out a sheet with work they recommended from most serious to things to watch out for in the future. They gave me pricing for everything and didn’t pressure me to get any of the work done. They communicated well with me and I felt valued. I’d recommend them anytime! More

Brent Brown Makes You Feel Like Family I purchased my vehicle in December and the buying experience was smooth and seamless. I have gone in recently for a service and they were amazing I purchased my vehicle in December and the buying experience was smooth and seamless. I have gone in recently for a service and they were amazing More

Oil change I came in for an oil change and used one of my 3 oil changes in a package for $99. In and out in an hour. No hassle. I came in for an oil change and used one of my 3 oil changes in a package for $99. In and out in an hour. No hassle. More

Recall Great customer service. Russell was engaging, friendly and helpful. I appreciated his attentiveness to my service needs and I cannot think of a better Great customer service. Russell was engaging, friendly and helpful. I appreciated his attentiveness to my service needs and I cannot think of a better customer service person for your dealership. More