Orem Toyota - Service Center

Excellent, fast and considerate! I always appreciate the recommendations from the service management team. I never feel pressured, just encouraged. Brent Brown cares about the life I always appreciate the recommendations from the service management team. I never feel pressured, just encouraged. Brent Brown cares about the life of our cars and wants us to know what will keep them going! I have never had a bad experience at Brent Brown, not once. In fact, I actually look forward to sitting in the comfortable lobby, eating the fresh popcorn and reading while I wait. Yes, there is the dreaded "settling of the bill" at the end, but I am always comfortable at knowing I am taking care of my car in the best way possible. I drive away extremely pleased with my service team. More

Moe was extremely helpful and great to work with. Thanks! From the minute I pulled my van into the service area, Moe took care of me. My wife called me at home to tell me things were getting worked on, I rem From the minute I pulled my van into the service area, Moe took care of me. My wife called me at home to tell me things were getting worked on, I reminded her of another concern we had about our steering mechanism (making sounds). Moe took that information back to the garage and I later found out that some bolts were loose. An airbag recall and transmission flush was handled in a timely manner and with their shuttle service I was also able to make my doctor's appointment too. Very happy with the work done and the great people working at Brent Brown Toyota. More

Trusted, accommodating, and helpful. Great to work with. We have purchased multiple cars and trucks for our family and extended family members. for over 20 plus years from Brent Brown Toyota. This visi We have purchased multiple cars and trucks for our family and extended family members. for over 20 plus years from Brent Brown Toyota. This visit was for a recall service on the air bags. Everyone was friendly, helpful and professional service with customer oriented service. I want to let you know how much we appreciate learning about your shuttle service and how great they provided me transportation home and picked me up to get the Corolla when it was done.. They were fun to visit with and we got acquainted with Toyota vehicles and look forward to purchasing future vehicles from you. Russell Turner was extremely helpful. He took time to discuss the service that was done and answersed questions about our vehicle and made some good suggestions on future vehicles we will be considering to purchase at Brent Brown Toyota. I got to feel comfortable with him and now have a new friend that I can trust. Over the years we have had great service and loved the sales representatives we have worked with. Please let Brent Brown know that over the years we have a trust in him and the representatives at Brent Brown Toyota. I have spoken with Brent Brown several times, he is professional, friendly, and trustworthy. What he tells me I know that he looks out for me as a customer and a friend. Please give a thank you to all your employees for the service they provide and that they make me feel in good hands when I need a vehicle or service. Lynn Sorensen More

Airbag recall Appointment made easily. Good service. Available shuttle. Pleasant serviceman. Called when the car was ready. Showed me to my can when I called to Appointment made easily. Good service. Available shuttle. Pleasant serviceman. Called when the car was ready. Showed me to my can when I called to pick it up. More

Accommodating I called to see if I could squeeze into the service schedule because I was in town. You found a spot for me and took care of my needed service. Thank I called to see if I could squeeze into the service schedule because I was in town. You found a spot for me and took care of my needed service. Thank you. More

Quick, kind, and informative I got my oil changed and tires rotated, the service was quick. All the employees were kind and made sure I understood what was done. I got my oil changed and tires rotated, the service was quick. All the employees were kind and made sure I understood what was done. More

Always great honest service Always willing to put customers first. Does a thorough job and listens to your concerns and will fix things in a fair way if there is misunderstanding Always willing to put customers first. Does a thorough job and listens to your concerns and will fix things in a fair way if there is misunderstanding or miscommunication More

Excellent I have always been treated with the best services at Brent Brown. It always is of the most professional experience and respectful attitude toward thei I have always been treated with the best services at Brent Brown. It always is of the most professional experience and respectful attitude toward their customers. More

Great customer service I felt happy like always for the amazing customer Service and the staff is very professional and friendly. I am so happy for my highlander and the way I felt happy like always for the amazing customer Service and the staff is very professional and friendly. I am so happy for my highlander and the way the service staff take always good care and fast service More

Quick and easy We've been coming to Brent Brown Toyota for years and now that we bought another Toyota, we are glad to give them double the work. Moe was very friend We've been coming to Brent Brown Toyota for years and now that we bought another Toyota, we are glad to give them double the work. Moe was very friendly and got me exactly what I needed. More