Orem Toyota - Service Center

oil change Nicole was great. Found me a great deal. She was fast and accommodating. I was able to get oil change and tire rotation all done at same visit. Nicole was great. Found me a great deal. She was fast and accommodating. I was able to get oil change and tire rotation all done at same visit. More

Russell - Great Customer Service & Friendy! My assigned service worker, Russell greeted me with a smile. He is super friendly and with my crazy work week he made it so much easier for me not wor My assigned service worker, Russell greeted me with a smile. He is super friendly and with my crazy work week he made it so much easier for me not worry about my Vehicle. Annnd.. he even waited passed his clock-off work time to finish off paperwork with me. 100% Customer Satisfaction because of Russell & his amazing customer service.. More

Easy Peasy The dealership called me to let me know it was time for my complimentary service. They scheduled a time for me right there on the phone. When I arrive The dealership called me to let me know it was time for my complimentary service. They scheduled a time for me right there on the phone. When I arrived, I was greeted warmly and then notified as soon as my maintenance was complete. The lobby has plenty of room to sit, watch TV, read magazines, eat popcorn and just take it easy. I appreciate the service Brent Brown Toyota offers. More

Great Care My wife took our Van on for service and even though they were super busy they were sure to get her in right away since she had scheduled a service vis My wife took our Van on for service and even though they were super busy they were sure to get her in right away since she had scheduled a service visit. They had good clean facilities for her to wait in and a nice little area for her to take our kids to play while they waited. More

Service review John, our service coordinator told us what needed to be repaired. When we said that wasn't too bad, he looked at us like "really?". That's when my bro John, our service coordinator told us what needed to be repaired. When we said that wasn't too bad, he looked at us like "really?". That's when my brother told him I am undergoing chemotherapy. He told me if he could survive it, so could I. When I dropped the car off, I was feeling poorly, he gave me a big hug, remembering what I am going through, and told me that it was all going to be okay. His thoughtfulness and heart felt love is something I will never forget. He really touched me that day. Thank you More

The people at Brent Brown are awesome! The experience at Brent Brown has been great. My vehicle is always done when they say it will be done. They are always pleasant and personable! The experience at Brent Brown has been great. My vehicle is always done when they say it will be done. They are always pleasant and personable! More

Toyota care service The service was fast and easy the only problem was it was a little confusing for the first time. You buildings could use more signs showing where to g The service was fast and easy the only problem was it was a little confusing for the first time. You buildings could use more signs showing where to go. More

Maintenance and Bluetooth Problem The service was thorough and the staff noted below are simply competent, helpful. Very kind. And this is not the first time I have received such help The service was thorough and the staff noted below are simply competent, helpful. Very kind. And this is not the first time I have received such help with my vehicles. More

Great service dept Oil change service was quick and easy. When I dropped off my car, Nicole said it may take up to an hour and 15 minutes, which is fine. She was able t Oil change service was quick and easy. When I dropped off my car, Nicole said it may take up to an hour and 15 minutes, which is fine. She was able to get me finished in just over 30 minutes. So I was very happy. More

5,000 mile service maintenance So far so good...first visit. Experiences with car dealerships usually are not positive, but this was a positive experience. Let's see if it continues So far so good...first visit. Experiences with car dealerships usually are not positive, but this was a positive experience. Let's see if it continues on the maintenance visits after this one. Nicole was great - very friendly and answered my questions. Barbara Burr More