Orem Toyota - Service Center

routine service Jennifer communicated what was going to happening and gave me an estimated time. Even though it was very busy my car was finished when I was told and Jennifer communicated what was going to happening and gave me an estimated time. Even though it was very busy my car was finished when I was told and the services where delivered. It was comfortable in the waiting room. More

Check out after crash repair My car was brought to the dealership after having been in an extensive repair at a body shop. After the car arrived I was contacted to let me know who My car was brought to the dealership after having been in an extensive repair at a body shop. After the car arrived I was contacted to let me know who would be the lead on my repair as well as the tech who would doing the repair. I was notified that there was a pretty significant issue after the body repairs. As frustrating as the issues were, the dealership continued to keep me informed and aware of what was being done to get the parts and make the vehicle while again. Thank you again to Jenn Clark and her team to keep me plugged in to what was going on and the expectations along the way. The repairs are complete and I couldn’t be happier with the work that was done. More

Personable and rapid Appointment was kept Morgan was personable and responsive it was overall a great experience and even though the car is very newest few miles and the Appointment was kept Morgan was personable and responsive it was overall a great experience and even though the car is very newest few miles and the first two years is no additional charge I felt that I was impressed with your response and the time involved as I waited. I know the intent is to keep me coming back when this two-year period is over And I very well might because of the way this was handled. More

Routine Maintenance Excellent Service. Though the service bay was very busy the employees were friendly and helpful. My car had a routine service check and this was done Excellent Service. Though the service bay was very busy the employees were friendly and helpful. My car had a routine service check and this was done within an hour. More

Good service The people at Brent Brown are always friendly and helpful. They quickly got me squared away with a rental car for my recall appointment so I wouldn’t The people at Brent Brown are always friendly and helpful. They quickly got me squared away with a rental car for my recall appointment so I wouldn’t be without a car for the day. Service on my car was also done well and in a timely manner. More

Excellent Service Joseph was quick to work on my vehicle and keep me updated and how everything was going. I appreciated his communication and his quality service. Joseph was quick to work on my vehicle and keep me updated and how everything was going. I appreciated his communication and his quality service. More

Great service, no pressure They took care of a safety recall and a window which wasn’t opening and closing correctly. When asked if I wanted to do an additional service there wa They took care of a safety recall and a window which wasn’t opening and closing correctly. When asked if I wanted to do an additional service there was no pressure when I said no! More

Great Service We have dealt with service advisor Joel kitchen in the last five years he is excellent to work with and is a straight shooter when it comes to answer We have dealt with service advisor Joel kitchen in the last five years he is excellent to work with and is a straight shooter when it comes to answering questions and other service issues. He’s the best More

Superb service at Brent Brown Toyota Jennifer was superb at every level. After the service was finished she went out of her way to help us correctly use some of the safety features on ou Jennifer was superb at every level. After the service was finished she went out of her way to help us correctly use some of the safety features on our Highlalnder. Jennifer is a keeper. More

Full service Skyler Fillmore was the rep that helped me. Was very professional at his job,also talked to Travis Johnson, Travis is always a big help when I have an Skyler Fillmore was the rep that helped me. Was very professional at his job,also talked to Travis Johnson, Travis is always a big help when I have any problems. More