Orem Toyota - Service Center

Great Service Zack really took care of me and helped me feel like my vehicle was in great hands! He should definitely get a raise because he's amazing and i'll defi Zack really took care of me and helped me feel like my vehicle was in great hands! He should definitely get a raise because he's amazing and i'll definitely go to Brent Brown for service if he's my adviser!! More

Bad cable I was having a problem where my truck wouldn’t start for some reason. I was thinking it was a bad starter or alternator. So I took it in and it turns I was having a problem where my truck wouldn’t start for some reason. I was thinking it was a bad starter or alternator. So I took it in and it turns out it was just a bad battery cable. I was glad the mechanics didn’t create any new issues or change unnecessary parts. Also while they had it they took care of all outstanding recall items with out me even asking so I didn’t have to come back another day. Lastly they provided a free shuttle service so I could go about my day while they had my vehicle and then picked me up when it was done. More

Service visit Mo has helped me several times. He is always thorough in explaining what has been done. He is great and answers all my questions. I appreciate his Mo has helped me several times. He is always thorough in explaining what has been done. He is great and answers all my questions. I appreciate his honesty and never feel pressured. More

Good, quick visit The time that it took them to get my Tacoma serviced was less than what they had quoted me. The service reps were very cordial and eager to help as we The time that it took them to get my Tacoma serviced was less than what they had quoted me. The service reps were very cordial and eager to help as well. More

Always pleasant to work with. Even though I was somehow not on the schedule, they were great about working me in. I only had a minimum wait time. Even though I was somehow not on the schedule, they were great about working me in. I only had a minimum wait time. More

Ease of use Fast, professional and with a smile. This is how all service should be done. I don’t feel like I waisted my day by coming here. Fast, professional and with a smile. This is how all service should be done. I don’t feel like I waisted my day by coming here. More

Fantastic service The staff is always so kind and helpful. They are very efficient. They go through everything on my car and tell me what needs to be fixed, and they ev The staff is always so kind and helpful. They are very efficient. They go through everything on my car and tell me what needs to be fixed, and they even topped off the fluids, which I didn’t even ask them to do, for no extra charge. Love this place!! More

Great customer service Jennifer was really polite and helpful. I was happy to receive the news that my car required minimum fix, which meant my bill wasn't as bad. Jennifer was really polite and helpful. I was happy to receive the news that my car required minimum fix, which meant my bill wasn't as bad. More

Efficient, helpful and friendly Brent Brown Service always makes it easy to have your car regularly serviced, from the drop-off, to the shuttle ride, to check out I find the staff fr Brent Brown Service always makes it easy to have your car regularly serviced, from the drop-off, to the shuttle ride, to check out I find the staff friendly and competent. Thanks again for making the experience efficient, helpful, and friendly! More

Over all good experience Good and fast . Only problem was a piece of molding came loose and They said I had to leave my truck there all day to fix it . All day for a loose pie Good and fast . Only problem was a piece of molding came loose and They said I had to leave my truck there all day to fix it . All day for a loose piece of molding ? More