5,160 Reviews of Orem Toyota - Service Center
10,000 Mile Service Took a little longer than I would have liked. Was not able to answer my question to place sensors into "Car Wash" mode. The wait area was clean and co Took a little longer than I would have liked. Was not able to answer my question to place sensors into "Car Wash" mode. The wait area was clean and comfortable. More
Great experience I went in to get service done on my Tacoma. They were fast and friendly and did a great job. I am very happy and will be back soon. I went in to get service done on my Tacoma. They were fast and friendly and did a great job. I am very happy and will be back soon. More
More Than Satisfied! This dealership is fantastic! Everyone is so friendly and the customer service is great. I’ve been to a lot of dealerships over the years and this is This dealership is fantastic! Everyone is so friendly and the customer service is great. I’ve been to a lot of dealerships over the years and this is by far the best! They are very fast and do great work. If you ever get the chance to stop by make sure you ask for Moe! You won’t regret it. More
Stressful repair I took my truck for service and they found that my water pump and cam towers where leaking and needed to be replaced Moe took care of contacting the w I took my truck for service and they found that my water pump and cam towers where leaking and needed to be replaced Moe took care of contacting the warranty co. and getting the repairs approved and ordered the parts to do the repairs,Moe kept me updated on how the repairs where going. Moe made a stressful repair go smoothly,Moe did a great job More
Speedy service and great care I had an appointment and was in and out in under 30 minutes. It was a quick visit and they explained all my cars needs. I was very impressed with thei I had an appointment and was in and out in under 30 minutes. It was a quick visit and they explained all my cars needs. I was very impressed with their service. More
Went the Extra Mile to Accommodate I missed the scheduled service appointment by a day due to a misunderstanding and ended up coming in a day later, essentially unscheduled. Despite be I missed the scheduled service appointment by a day due to a misunderstanding and ended up coming in a day later, essentially unscheduled. Despite being very busy, Mike Black accommodated me and got me in with Russell Turner who took excellent care of me despite the fact that I added a wrinkle to his already busy day. This service department is fantastic! More
Great Service and Support I bought two vehicles from Brent Brown and utilize their service department routinely for service. Mike Black and his staff run an excellent, custome I bought two vehicles from Brent Brown and utilize their service department routinely for service. Mike Black and his staff run an excellent, customer service oriented service department. Most recently I worked with Joel Kitchens who did a great job taking care of me and getting my Sequoia serviced. Thanks Joel! More
Convenient, fast, and inexpensive for routine maintenance I purchase service plans from Brent Brown because they are inexpensive and convenient. For $100/year my state emissions and oil changes are covered. G I purchase service plans from Brent Brown because they are inexpensive and convenient. For $100/year my state emissions and oil changes are covered. Generally speaking, I feel like the people I interact with are honest. However, if I were to do a repair, the dealership is exceptionally expensive and there are other good options in the valley. More
I love this dealership Joe was awesome, had quick service and great customer service. Ever since I bought my car from here, I've always bright it in to get services here bec Joe was awesome, had quick service and great customer service. Ever since I bought my car from here, I've always bright it in to get services here because I trust the quality employees that always put out 110%. More
Helpful employees are great Employees were helpful and careful to explain costs to me. Service was a little slow when I went in, but it seemed like it was just a busy day, and t Employees were helpful and careful to explain costs to me. Service was a little slow when I went in, but it seemed like it was just a busy day, and t was still done almost exactly when they told me it would be. More