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Orem Toyota - Service Center

Orem, UT

4.2
5,065 Reviews

5,065 Reviews of Orem Toyota - Service Center

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September 27, 2018

Regular Servicing Without a Hitch Everything went well, I have just passed a year since I bought my new car at Brent Brown Toyota. I brought in my car for the normal servicing, and Ste More

by EnDEVr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Steven. We look forward to seeing you again.

September 27, 2018

2016 Tacoma Service Everything was great! We needed to get our oil changed. It was our first time in there and everyone was very professional. We would highly recommend More

by mmonfredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Turner
Sep 27, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Russell. We look forward to seeing you again.

September 23, 2018

Great! Completed my service in a timely manner and explained what was done. Friendly and prompt service was given and they had snacks available while you wai More

by Ajwright
Recommend Dealer
Yes
Employees Worked With
CJ Brown
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with CJ. We look forward to seeing you again.

September 22, 2018

Quick and easy to get an appointment The guys took care of the car and even offered a live video to check the status of my car and progress. They were fast and quickly did the task as wel More

by BOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Clark, CJ Brown
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with CJ, Jennifer and Joel. We look forward to seeing you again.

September 22, 2018

Quick Service Went in for my complementary service check. I was told it would take one hour, but they were done in half that time. It was awesome. The crew was very More

by iwasinnihon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Shipes
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Brent. We look forward to seeing you again.

September 22, 2018

Quick and Helpful We bought the annual maintenance pass because we know Brent Brown Toyota holds themselves to a high standard. We were thrilled to find out that when e More

by Joseph p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Sydney. We look forward to seeing you again.

September 21, 2018

Awesome Service Department This is been a great dealership and their service is outstanding as well! Moe went above and beyond to try and get us in and out quickly was very thor More

by Sky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Moe. We look forward to seeing you again.

September 21, 2018

Great customer service I have Skyler help me each time my vehicle needs to be serviced. He is always so friendly and thorough in his explanations to me. Brent Brown's servic More

by Busymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Fillmore
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Skyler. We look forward to seeing you again.

September 20, 2018

Friendly service as always. I work with Joel in the service department every time and he’s always super helpful. Great with communication. We love coming to this dealership. More

by MarieK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Joel. We look forward to seeing you again.

September 20, 2018

Great I took my Toyota in for repair and the repair was done under warranty. They were also able to get the recall taken care of at the same appointment. More

by service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Sep 20, 2018 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Russell. We look forward to seeing you again.

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