Orem Toyota - Service Center

Great customer service I have Skyler help me each time my vehicle needs to be serviced. He is always so friendly and thorough in his explanations to me. Brent Brown's servic I have Skyler help me each time my vehicle needs to be serviced. He is always so friendly and thorough in his explanations to me. Brent Brown's service is fast and my vehicle is always done earlier than expected. I like they offer a shuttle service so I don't have to wait around for my car to be serviced. They also have a playroom to keep my little kids entertained if I don't have to wait too long. More

Awesome Service Department This is been a great dealership and their service is outstanding as well! Moe went above and beyond to try and get us in and out quickly was very thor This is been a great dealership and their service is outstanding as well! Moe went above and beyond to try and get us in and out quickly was very thorough going over everything and was very courteous! More

Friendly service as always. I work with Joel in the service department every time and he’s always super helpful. Great with communication. We love coming to this dealership. I work with Joel in the service department every time and he’s always super helpful. Great with communication. We love coming to this dealership. More

Quick and Easy It was easy to get a hold of service department. I like that they set it up a time for my appointment and send me a reminder email. There was someo It was easy to get a hold of service department. I like that they set it up a time for my appointment and send me a reminder email. There was someone to check me in when I arrived. The service department representative was easy to talk to you and didn't make me sign a ton of paperwork. They fixed the issues with my car and gave me some good advice. More

Great I took my Toyota in for repair and the repair was done under warranty. They were also able to get the recall taken care of at the same appointment. I took my Toyota in for repair and the repair was done under warranty. They were also able to get the recall taken care of at the same appointment. It was nice they had a shuttle to take me home and pick me up. More

very kind My car was finished earlier than expected, which was great! They were so kind and helpful when putting my month and year stickers on my license plate. My car was finished earlier than expected, which was great! They were so kind and helpful when putting my month and year stickers on my license plate. More

Greay I had a good visit with Russell and he was a way good guy to talk to and was super relatable and called me when it was done as well and explain explai I had a good visit with Russell and he was a way good guy to talk to and was super relatable and called me when it was done as well and explain explained everything to Me about what was going on to my truck More

Excellent Dealership The people we interacted with went out of their way to be helpful. Everyone was very professional. While I had to get a lot done on my Sequoia (a lot The people we interacted with went out of their way to be helpful. Everyone was very professional. While I had to get a lot done on my Sequoia (a lot of money) the employees made it a very nice experience. More

GREAT CUSTOMER EXPERIENCE I showed up about a half hour before my scheduled appointment time and they were able to work me in and still get me out quicker than I had anticipat I showed up about a half hour before my scheduled appointment time and they were able to work me in and still get me out quicker than I had anticipated. Great customer service. Great work. We love Brent Brown Toyota. More

Quick, easy and well taken care of. Truck needed an update for the IBC. I dropped my truck off at the scheduled time without having to wait in any line. Was told it would probably take a Truck needed an update for the IBC. I dropped my truck off at the scheduled time without having to wait in any line. Was told it would probably take a few hours but was contacted much sooner than expected notifying me my truck was ready for pick up. More