Orem Toyota - Service Center

Very Great Jen was my Service advisor, she was really really polite and had patience with all the questions I asked, she was really good at explaining things thr Jen was my Service advisor, she was really really polite and had patience with all the questions I asked, she was really good at explaining things throughly to me which is what I like the best ! 😊😊😊 More

Oil Change The girl who helped us in the service area was amazing! She knew we had our 3 young kids with us and she got us in and out very quickly! Great servi The girl who helped us in the service area was amazing! She knew we had our 3 young kids with us and she got us in and out very quickly! Great service recognizing that kids don't want to hang out while a car is worked on. More

Worked around my meetings. I had to get in and the worked with me to get my services done while I was at my meetings and not have to wait so long at the dealership. I had to get in and the worked with me to get my services done while I was at my meetings and not have to wait so long at the dealership. More

Quick and Efficient I took my car in for service at Brent Brown in Orem. The process was really efficient and quick. The mechanics did routine maintenance and let me know I took my car in for service at Brent Brown in Orem. The process was really efficient and quick. The mechanics did routine maintenance and let me know my brakes may start to wear in the next 25,000 miles or so. More

Fast and friendly service, competitive team with competitive The staff was very easy to work with and friendly shuttle ride was excellent had my vehicle done when they said they would. I will recommend them to f The staff was very easy to work with and friendly shuttle ride was excellent had my vehicle done when they said they would. I will recommend them to friends and family. More

Great from the start! I love the customer service at Brent Brown. From the time I am greeted until I leave I am treated like I am important and like a friend. The service h I love the customer service at Brent Brown. From the time I am greeted until I leave I am treated like I am important and like a friend. The service has been great also. I appreciated the video sent to me. I do not know the gentleman's name who checked me in, but he was very professional and friendly. More

Great service Very pleased with my experience from buying my car to getting it serviced. Definitely will recommend it to my friends. Service advisor helpful and fri Very pleased with my experience from buying my car to getting it serviced. Definitely will recommend it to my friends. Service advisor helpful and friendly. More

Service always exceed expectations! I always feel well taken care of when I bring my car in for service. All services are explained to me with as much explanation as I need to understand I always feel well taken care of when I bring my car in for service. All services are explained to me with as much explanation as I need to understand why the service(s) should be performed. The service representatives are always courteous and understand that I don't have unlimited resources and that I probably have other things to do than wait for my car to be serviced. I have especially enjoyed working with Mike Black. He is the king of customer service! Also I appreciate the great customer waiting area where I can work while I'm waiting for my vehicle. More

Josh Tanner great customer service! I had an appointment with Josh Tanner to check Bluetooth problems and my console screen freezing and then rebooting. Josh was very friendly and great I had an appointment with Josh Tanner to check Bluetooth problems and my console screen freezing and then rebooting. Josh was very friendly and great to work with frrom the beginning. He knew what the problem was and it was fixed in less than an hour. The whole time it was nothing but great customer service from Josh!! Great employee is he!!! More

Quick and Efficeint I needed to get my emissions test done quickly and was able to take care of registration at the same time. The staff was very professional and helpful I needed to get my emissions test done quickly and was able to take care of registration at the same time. The staff was very professional and helpful. More