Orem Toyota - Service Center

Best Toyota Dealership around! Always greeted with smile! Service staff is quick to take information and process the car for work. Always a shuttle to take us home and pick us up Always greeted with smile! Service staff is quick to take information and process the car for work. Always a shuttle to take us home and pick us up if necessary. We have purchased 4 Toyota's from Brent Brown and they know my wife and I by our first names and are always ready to show us the new models. Over the years we have become friends with your staff. That is something other dealerships don't do. Todd Robinson works quickly to provide a list of available cars for sale and Andrew Butcher is extremely quick and very efficient at providing the financing that best suits our budget. More

Super experience with Jen from start to finish Went in for safety/emissions, and was helped by agent Jen Clark. Jen is very competent, knowledgeable, thorough, explained upcoming service needs, cos Went in for safety/emissions, and was helped by agent Jen Clark. Jen is very competent, knowledgeable, thorough, explained upcoming service needs, costs and approximate additional mileage (very nice to get sufficient heads up to prepare for high service costs), processed our car's inspection, identified minor issues for passing, helped us take care of everything, even running in to make the registration payment for us and putting our sticker on the license plate. Little things you appreciate when your own bodies are slow and less agile. Everything was timely, Jen was super helpful, and very pleasant to work with. Our car has reached its 16th birthday, and we hope to be able to keep it as long as we can. More

Great service They’re always on top of things and have excellent customer service whenever I go in! They get my service done within a good amount of time and the wa They’re always on top of things and have excellent customer service whenever I go in! They get my service done within a good amount of time and the waiting area is always nice. More

Excellent Service DEpartment Once a service appointment was made, I received several email/text reminders, plus a phone call the day before. Once I arrived at the dealership, a s Once a service appointment was made, I received several email/text reminders, plus a phone call the day before. Once I arrived at the dealership, a swarm of technicians swarmed around to speed the check-in process. Everyone was so helpful and friendly. More

Normal service, good experience This was a standard periodic service visit. Maret identified a minor problem that I hadn't noticed and took care of it for me. They kept to the agreed This was a standard periodic service visit. Maret identified a minor problem that I hadn't noticed and took care of it for me. They kept to the agreed schedule and the work was completed by the time they stated up front. Good folks and good work. More

Great service Cassandra was very helpful. Service was above and beyond and quick. I was helped within minutes of arriving then kept up to date on the status of my c Cassandra was very helpful. Service was above and beyond and quick. I was helped within minutes of arriving then kept up to date on the status of my car. More

exellent Courteous staff, great lounge and really good popcorn& gourmet coffee. Free shuttle service is provided but I don't mind waiting in the lounge treati Courteous staff, great lounge and really good popcorn& gourmet coffee. Free shuttle service is provided but I don't mind waiting in the lounge treating myself to complementary snacks. More

Friendly and transparent They were nice at the onset, but the service that was refreshing was the transparency of all the possibilities for charges that might arise and the in They were nice at the onset, but the service that was refreshing was the transparency of all the possibilities for charges that might arise and the integrity to provide us with less expensive options. More

Great Service! Josh was excellent! I had a concern about my vehicle, and he worked as quickly as he could to identify what the problem may be, as well as to help me Josh was excellent! I had a concern about my vehicle, and he worked as quickly as he could to identify what the problem may be, as well as to help me resolve the issue in a way that would be as cost-effective as possible. I will definitely be coming back to this dealership, and to Josh! More

Professional, courteous, and completed in a timely manner. I was greeted professionally and friendly. Cassandra always goes out of her way to ensure o am satisfied with the service. She is knowledgeable and ex I was greeted professionally and friendly. Cassandra always goes out of her way to ensure o am satisfied with the service. She is knowledgeable and explains everything in detail. She's fantastic! More