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Orem Toyota - Service Center

Orem, UT

4.2
5,046 Reviews

5,046 Reviews of Orem Toyota - Service Center

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September 13, 2017

25 miles service Great experience. Time that was said to pick up my car was exact. Great report from maintenance on what status was my car in. I was able to take a shu More

by Jtaufui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mou Afu, Thomas Watson
Sep 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas and Mou. We look forward to seeing you again!

September 13, 2017

Quick and easy I went in for my 10,000 mile service, unannounced and without an appointment. The folks at Brent Brown were very accommodating and got me right in. More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

September 13, 2017

Jenn was GREAT!!!! Jenn helped me with all my questions I had on my service. She even helped me find the the reset button for my back door. More

by highlander13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Sep 14, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

September 13, 2017

Jennifer Made My Experience Exceptional I took my truck in for a 90,000 mile maintenance as well as a recall fix and Jennifer was awesome to work with. Due to a backed up service dept, they More

by brando6090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Sep 14, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer and she was able to get you taken care of. We look forward to seeing you again!

September 12, 2017

Hot coolant warning signal light came on Casandra was excellent and very helpful (just like Blake during my last visit). She and Thomas informed me of what the techs found out about my car. More

by FM8887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Thomas Watson, Blake Hill
Sep 12, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Casandra, Blake and Thomas. We look forward to seeing you again!

September 12, 2017

Quick and efficient service! I had to take my Corolla in for a routine service appointment. I was told it was going to be an hour and it was actually quicker than that! Everyone w More

by Sarah Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Sep 12, 2017 -

Orem Toyota responded

Thank you for your feedback Sarah! We are happy to hear you had a great experience with Casandra while having your vehicle serviced. We look forward to seeing you again!

September 12, 2017

Excellent Experience! I was very pleased with my experience at Brent Brown Service Dept yesterday, 9/11/2017. Everything was top-notch, including the friendly receptioni More

by A Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the Receptionist/Scheduler
Sep 13, 2017 -

Orem Toyota responded

Thank you for your feedback Lora! We are happy to hear you had a great experience with Joel while servicing your vehicle and that Hayden was able to make scheduling your appointment easy and enjoyable. We are also happy to hear you enjoyed the waiting area and popcorn. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

September 11, 2017

Maret Was Great Maret has a great personality. I only had our van scheduled for an appointment but she got my truck in as well on a busy Saturday afternoon. More

by Sugarfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter
Sep 11, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret. We look forward to seeing you again!

September 11, 2017

Great Customer Service and Quality Care In a very stressful situation, I worked with Meret in the service area to fix my car. I received quality care and great service. I cannot be happier More

by Stacy Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter
Sep 11, 2017 -

Orem Toyota responded

Thank you for your feedback Stacy! We are so happy to hear you had a great experience with Maret. We look forward to seeing you again!

September 11, 2017

Helpful and convenient I had a safety concern with my airbag and the service staff was great to not only address the concern, but to help me come to a solution. The shuttle More

by Toyotagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We are also happy to hear you enjoyed the complimentary shuttle service. We look forward to seeing you again!

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