Orem Toyota - Service Center

The service department is awesome! I like that I can schedule a service online. From there, a service advisor (Casandra is my favorite) will call or text to confirm my appointment. When I like that I can schedule a service online. From there, a service advisor (Casandra is my favorite) will call or text to confirm my appointment. When I get to Brent Brown, I am always welcomed as I get out of my vehicle and taken to my service representative to make sure the service I need is what they do. I get an estimate of how long the service will take and offered a ride to where I need to go if I don't want to wait at the dealership. If the service is especially long, I get calls periodically updating me on the status of my vehicle. More

Great customer service! I had to take my Yaris in for a couple recall notices, Josh at Brent Brown Toyota knew I was in a hurry and he got me in and out fast and called me wh I had to take my Yaris in for a couple recall notices, Josh at Brent Brown Toyota knew I was in a hurry and he got me in and out fast and called me when my car was ready to be picked up. Couldnt have asked for better service. More

Nice people doing their job! Everyone was very helpful. From the service manager to Joel to loafie and Matt. Thanks guys for taking care of my oil change. You guys rock! Everyone was very helpful. From the service manager to Joel to loafie and Matt. Thanks guys for taking care of my oil change. You guys rock! More

Great 👍🏻 Great, quick, friendly service. Josh remembered me from past service visits and once again, took great care of me and my Highlander. Josh Tanner is my Great, quick, friendly service. Josh remembered me from past service visits and once again, took great care of me and my Highlander. Josh Tanner is my favorite! 😊 More

Quick - In and Out Jennifer was very friendly and took the time to look up other information on my truck, I wasn't sure of. The time to get my truck service was under th Jennifer was very friendly and took the time to look up other information on my truck, I wasn't sure of. The time to get my truck service was under the estimate they gave me, which made me happy. More

Quality and efficient I have enjoyed my experience with the Service Center at Brent Brown because they are professional, kind and you know they care about taking care of yo I have enjoyed my experience with the Service Center at Brent Brown because they are professional, kind and you know they care about taking care of your car the best way they know how. They go the extra mile letting you know you have tiny scratches on your car and will buff them out with no expense to you. More

Good experience I made an appointment, dropped my car off, was treated very nicely and my car was taken care of in a timely manner and the job was well done. I made an appointment, dropped my car off, was treated very nicely and my car was taken care of in a timely manner and the job was well done. More

Good place to take my car Brent Brown dealership very efficiently dealt with my automobile registration, which required an emissions test. It was all handled quickly and every Brent Brown dealership very efficiently dealt with my automobile registration, which required an emissions test. It was all handled quickly and everyone I dealt with were very courteous and friendly and helpful. More

Friendly and professional All these service guys & gal visit with you to explain what needs to be done as though they've known you a long time. Mike always welcomes me back. G All these service guys & gal visit with you to explain what needs to be done as though they've known you a long time. Mike always welcomes me back. Great crew. More

satisfied customer It was a great experience buying from Brent Brown Toyota, as well as when I take it in for service its always a great experience! It was a great experience buying from Brent Brown Toyota, as well as when I take it in for service its always a great experience! More