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Orem Toyota - Service Center

Orem, UT

4.2
5,073 Reviews

5,073 Reviews of Orem Toyota - Service Center

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May 05, 2017

Great quick service with knowledgeable technicians. I needed some recalls fixed on my Camry. The entire process was very smooth and I appreciated the professionalism of all employees. The service was do More

by Sternew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 05, 2017 -

Orem Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with John. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

May 05, 2017

We have used Brent Brown since 2001. John Goodman is the only service man we will talk to about our needs. We call ahead to make sure he is working before we arrive. More

by banks,ray
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 05, 2017 -

Orem Toyota responded

Thank you for your feedback Ray! We are happy to hear you had another great experience with John. We look forward to seeing you again!

May 05, 2017

Special cargo Brent brown took great care of em and my precious cargo. They took the time to know that I haul my baby around in my Rav 4 to make sure it was safe fo More

by Josefmcpherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown, Sydney Terry, Casandra Langston, Jennifer Clark
May 05, 2017 -

Orem Toyota responded

Thank you for your feedback Josef! We are so happy to hear you had a great experience with Jennifer, Casandra, George and Sydney. We look forward to seeing you again!

May 05, 2017

Safety/emission inspection Josh was great. He took good care of me and helped me fix everything that needed to be done for a very fair price. Very impressive service crew overal More

by Dwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 05, 2017 -

Orem Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 04, 2017

Great Customer Service Great shuttle service to take me back to work and then back to the dealership to get my Toyota 4Runner serviced. Communication was good, service was c More

by Fourwhlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 04, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas and enjoyed our complimentary shuttle service. We look forward to seeing you again!

May 04, 2017

Very pleased I had misunderstood the service agreement but they still took care of me. John Goodman delt with my concerns and then went above and beyond. More

by Clooman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 04, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 04, 2017

Oil change Needed to get my oil changed etc. very easy to schedule an appointment that worked with my needs. Very professional and helpful. Loved the video that More

by Whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

May 03, 2017

Great service Service was timely and courteous. They had the car done when they told me it would be. They called me to let me know it was done. More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Crockston
May 03, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Dane. We look forward to seeing you again!

May 03, 2017

Satisfied! Friendly and efficient! They care about me and my car. I had an oil change and tire rotation. I feel confident that my car was well taken care of. More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
May 03, 2017 -

Orem Toyota responded

Thank you for your feedback Nicole! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

May 03, 2017

very accomadating I love how easy it was to get my car fixed and the friendly shuttle service taking me, and pick me up, from work when the service was done. I didn't More

by Stew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Josh Tanner
May 03, 2017 -

Orem Toyota responded

Thank you for your feedback Stew! We apologize for you having to come in a second time but are happy to hear we were able to resolve the issue and that you had a great experience with Josh and Casandra. We look forward to seeing you again!

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