Orem Toyota - Service Center

Brent Brown Toyota Employees are BadAsses!!! I love Toyota , I didn't realize until recently that the reason I've been single for some many years is because I'd find true love at the ripe old age I love Toyota , I didn't realize until recently that the reason I've been single for some many years is because I'd find true love at the ripe old age of 44. I also didn't realize that I'd be in love with an inanimate object. Yes ...I am in love with my new 2016 Toyota Corolla. I want to change my last name to Toyota. Michele Toyota! I've been a single parent for several years now and I didn't realize how much I've sacrificed and how much we've gone without . Purchasing this car has been a life changing experience for my family. Brent Browns sales associates (Shad & Sean) were fantastic to work with even though I was huge pain in the Butt! Your lender was fantastic & got me into the car even with my not so perfect credit. I just hit 5000 miles and I called hoping to get my vehicle serviced and the staff on very short notice squeezed me in to there very hectic schedule and got me in and out of there In under 30 minutes . That's impressive ! I can honestly say Will be a Brent Brown customer for life ! Thank you , Michele Johnson Ps. Please make sure that when I die they bury me with my car:) More

Oil Change Tail Light replacement Great costumer service from the wonderful folks at Brent Brown in Orem. I thought everyone was kind and under promised and over delivered. Thanks fo Great costumer service from the wonderful folks at Brent Brown in Orem. I thought everyone was kind and under promised and over delivered. Thanks for the pleasant experience,much appreciated More

Always excellent service led by Mike Black My service experiences have always been exceptional because my rep has always been Mike but found out he is now in charge so was referred to Casandra My service experiences have always been exceptional because my rep has always been Mike but found out he is now in charge so was referred to Casandra who was to take charge of my list of needs and my tech was Mike Budd. Almost all items were completed except for those that had to be ordered that they were unaware of in advance and one problem that we are working on in conjunction with an outside vendor to see where the problem really lies. That will be be determined in the coming weeks. Excellent service and Casandra went over and above to help me get things handled. Love working with this service center. A++ as always Mike. More

Customer for Life I bought my Toyota Tacoma new in 2012 and have always had it serviced here and have never had any problems. Everyone involved from the time I pull int I bought my Toyota Tacoma new in 2012 and have always had it serviced here and have never had any problems. Everyone involved from the time I pull into the service bay until the time they call me to tell me its finished have always been great !! More

Excellent service, friendly people, the shuttle drivers are the best. I liked the way I was greeted, what was needed was explained in enough detail so that I f service, friendly people, the shuttle drivers are the best. I liked the way I was greeted, what was needed was explained in enough detail so that I felt like they knew what they were doing. More

Honest communication I went in for an oil change with my 20 mo old daughter. Alec checked us in and explained what was going to happen and how long we would be waiting. He I went in for an oil change with my 20 mo old daughter. Alec checked us in and explained what was going to happen and how long we would be waiting. He told us about an hour and at most an hour and a half. 40 minutes later he came and found us. I was so pleased to they got done early. Alec clearly communicated what had been done to my car. Thank you! More

Fantastic Dealership I have worked with several employees here and every employee I have worked with is amazing. I would highly recommend working with Bob Sanders and Alda I have worked with several employees here and every employee I have worked with is amazing. I would highly recommend working with Bob Sanders and Aldana Miloni. More

Maintenance The lady that scheduled my appointment Worked with me on scheduling. Everyone was very courteous and explained very well. Also my car was finished ahe The lady that scheduled my appointment Worked with me on scheduling. Everyone was very courteous and explained very well. Also my car was finished ahead of time! More

Absolutely the most outstanding service!!! I've been buying cars from Brent Brown for years and their sales staff is wonderful! Always smiling and working hard to get you the best deal for a ve I've been buying cars from Brent Brown for years and their sales staff is wonderful! Always smiling and working hard to get you the best deal for a vehicle!! They also offer to set up your first service appointment for you! Setting my most recent service appointment was very easy and fast! They made sure to help me schedule a time that would work best with my crazy schedule. They confirmed the appointment with me which I appreciated! I met with Josh Tanner who is always smiling and in a great mood when I come in to have my vehicle service. I recommend everyone to ask for him!! He is such a great guy and always goes above and beyond to make sure his clients are happy, educated about their vehicles service needs, updated on the status of their car and following up to make sure everything is going good with their vehicle. Thanks for truly bending over backwards Josh!! More

Overall good. My overall experience for the past few years have been great! I bought my first car there and they've taken great care of me Manu, Aldana, and Mike ar My overall experience for the past few years have been great! I bought my first car there and they've taken great care of me Manu, Aldana, and Mike are the best. Sometimes the mechanics can be a bit grumpy, but overall great customer service! More