5,082 Reviews of Orem Toyota - Service Center
Good it was only a ten thousand mile service Delivered on time the way it was proposed.it was only a ten thousand mile service so no problems. What more can I say it was done on time and they cal Delivered on time the way it was proposed.it was only a ten thousand mile service so no problems. What more can I say it was done on time and they called when the car was ready. More
Recall Service could not have been any easier My vehicle needed recall service. I was able to order the necessary parts and schedule by phone. I dropped off my truck and the service was performed My vehicle needed recall service. I was able to order the necessary parts and schedule by phone. I dropped off my truck and the service was performed without any effort on my part. There was a driver available to take me where I needed to go and service was finished in the designated time. There was no charge for the visit. More
Exceptional Service! I appreciate the great care and service we receive from Brent Brown Toyota! We enjoyed purchasing our RAV 4 from Odell Hicks. He went above and beyon I appreciate the great care and service we receive from Brent Brown Toyota! We enjoyed purchasing our RAV 4 from Odell Hicks. He went above and beyond to take care of our needs. We also worked with Bob Sanders who was excellent as well. We continue to receive the same great care when we take our car in for regular service and oil changes. I highly recommend purchasing a car from Brent Brown Toyota! More
Easy scheduling and fast service It's so quick and easy to schedule a service appointment. Everyone is so helpful and efficient when I drop off my car and their service is always fair It's so quick and easy to schedule a service appointment. Everyone is so helpful and efficient when I drop off my car and their service is always fairly quick. Easy scheduling, easy drop-off, easy pickup. More
5,000mile inspection Great service and friendly staff. Mike was very if informative and made the experience relaxing. Thank you Mike for your professionalism and customer Great service and friendly staff. Mike was very if informative and made the experience relaxing. Thank you Mike for your professionalism and customer service friendly approach. More
Anyway you want it. THAT'S the way you get it! I made my appointment on line for 4pm. I finished up work early and gad a few hours to kill. I decided to go and see if they could get me in early. I I made my appointment on line for 4pm. I finished up work early and gad a few hours to kill. I decided to go and see if they could get me in early. I was greater by a nice woman and she said let me go and talk with MIKE. He came right over explained that they would take my car and have me out by 3:45. (It was 2pm) not only did they get me in early, but they had me out by 3:30. Always above and beyond what is expected! More
Greeted by Mike I was greeted by a friendly service man, Mike who got me in on time for my scheduled appointment. Explained the work done upon completion and courteou I was greeted by a friendly service man, Mike who got me in on time for my scheduled appointment. Explained the work done upon completion and courteously invited me back when my next service comes due. More
Courteous and helpful I appreciate that the staff explain things clearly and are well organized. Everyone is very friendly and helpful. Often things are busy and I sometime I appreciate that the staff explain things clearly and are well organized. Everyone is very friendly and helpful. Often things are busy and I sometimes do have to wait, so it is not the fastest experience ever, but I plan for that. More
Good service I had bought a used car from another source. I took it to Brent Brown for a 20,000 mile service. I was not aware of Toyota care. I was pleasantly surp I had bought a used car from another source. I took it to Brent Brown for a 20,000 mile service. I was not aware of Toyota care. I was pleasantly surprised when the service manager told me that there would be no charge as it was covered by Toyota care. More
Frequent Customers Rewarded Toyota should service Toyota cars: I feel more comfortable with that. And at Brent Brown Toyota the prices are competitive, and it feels good for ser Toyota should service Toyota cars: I feel more comfortable with that. And at Brent Brown Toyota the prices are competitive, and it feels good for servicemen and managers to recognize me and give friendly greetings. John Goodman knows me on sight and by voice, and knows I like to bring my own AmsOil. More