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Orlando Preowned

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
32 Reviews
At Orlando Preowned, we aren’t here to simply sell you a car. Our trustworthy and professional staff is here to assist you in discovering your next ride on your car-buying journey. By frequently updating our inventory and by offering a wide-range of options, we’re confident that we can find a car for every customer, with any budget. The Orlando Preowned difference is our careful attention to detail and thorough checks for every single car in our inventory. From the sales office to the finance department to the service team, we are committed to taking care of our customers from the moment they walk in the door, to closing the door on your “new to you” certified, pre-owned car. And, your experience at Orlando Preowned doesn’t stop at the dealership curb – we proudly offer every customer a 7-year/150,000 warranty for when you drive off the lot.
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3701 W Colonial Dr

Orlando, FL

32808

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Showing 32 reviews

April 11, 2026

Salesman did great job. After both parties agreed on the purchasing price, they said the car will be deep cleaned. After every paperwork done, cleaning crew didn't even star More

by ilyng333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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Apr 15, 2026 -

Orlando Preowned responded

Thank you for taking the time to share your feedback. While I am glad to hear that our sales team did a great job assisting you with the purchase process, I sincerely apologize for the delay and the breakdown in communication regarding the detailing of your vehicle. We pride ourselves on delivering every car in pristine condition, and it is clear we missed the mark for you that day. Unfortunately, an unexpected staffing shortage in our cleaning department caused a significant backlog, and we clearly failed to manage your wait time effectively. We value your time and regret that you were forced to leave without the deep clean we promised. We would love the opportunity to make this right. Please contact us at your earliest convenience so we can schedule a full, complimentary deep cleaning and detail for your vehicle at a time that works best for your schedule. We appreciate your business and hope to provide you with the five-star experience you deserve during your next visit. Best regards, Leo Braz General Manager

Apr 16, 2026 -

Orlando Preowned responded

Thank you for sharing your feedback with us. First, I want to sincerely apologize for the frustration you experienced during the delivery of your vehicle. It is clear that we missed the mark on both efficiency and the quality of care your car deserved. We take great pride in our delivery process, and what you described—the delays and, more importantly, the condition of the car after it was handled—is not the standard we hold for our team. I have shared your comments with our management and service departments to ensure this is addressed internally so it does not happen again. While I understand you did not take photos at the time, we would like the opportunity to make this right. I would be happy to have our lead technician or a professional detailer personally inspect those scratches to see if they can be corrected with a professional buffing and paint correction, at no cost to you. Please reach out to me directly at 407-495-6407 or Ismael@orlandopreowned.com so we can discuss how to resolve this to your satisfaction. We value your business and hope to regain your trust. Best regards, Ismael Cerna General Sales Manager

April 10, 2026

I was very pleased with my service here. It was very straight forward and really felt like Jay had my families best interest at heart. Would highly recommend this location! More

by briannamarie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Orlando Preowned responded

Thank you for sharing your experience. We’re delighted Jay made the process straightforward and ensured your family’s needs were at the forefront. We appreciate your recommendation and look forward to assisting you again with your Hyundai.

April 05, 2026

Hatd working young men. and loves to get you the right deal great car shopping experience. More

by caseyleelewisjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Orlando Preowned responded

Thank you for sharing your experience. We’re pleased our hard-working team helped you find the perfect Mercedes-Benz C-Class and made car shopping enjoyable.

April 04, 2026

Great experience working with this dealership. I would recommend them and definitely go back for future business. More

by Lizalopezperez
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2026 -

Orlando Preowned responded

Thank you for sharing your experience. It was a pleasure assisting you with your BMW 228 purchase. We appreciate your recommendation and hope to welcome you back soon.

April 01, 2026

The experience was fine. I had not purchased a car in 10 years. The experience was fine. More

by phatpraise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELILE ROBERTS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Orlando Preowned responded

Thank you for taking the time to share your feedback with us. Manuel, Kelile, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2026

Jay was awesome amazing he helped us out took his time nd alliwed us to research amd test everything on each car we wanted before we made a decision More

by shanterosario30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2026 -

Orlando Preowned responded

Thank you so much for the 5-star rating! We are thrilled to hear that Jay provided such an 'awesome and amazing' experience for you. At Orlando Preowned, we believe our customers should have all the time and information they need to feel confident in their decision. We’re glad Jay was able to support your research and testing process every step of the way. Enjoy your new vehicle, and thank you for choosing us! Best Regard, Leo Braz General Manager

March 07, 2026

Everyone there were very polite , helpful and knowledgeable. Provided honest information about our purchase. Thanks. More

by fmike958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELILE ROBERTS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Orlando Preowned responded

Thank you for sharing that our team was helpful and honest throughout your purchase. Enjoy your used Hyundai Sonata and thanks for choosing us.

March 06, 2026

I looked at their reviews. Thought they were pretty good. I looked at their inventory online. Asked for a cars availability through the text. Immediately was answered back and More

by flacachula70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELILE ROBERTS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2026 -

Orlando Preowned responded

Thank you for choosing us for your son’s Lexus IS 350. We’re delighted our quick text replies, video previews and attentive, professional service kept everything running smoothly. We appreciate your trust and look forward to helping you with your next vehicle.

February 13, 2026

Great experience. Simple buying process that was not stressful or complicated. Would recommend to anyone looking for a pre-owned vehicle. More

by Gabrielwilliams07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELILE ROBERTS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2026 -

Orlando Preowned responded

It’s fantastic to hear our straightforward process made your Volvo XC90 purchase stress-free. We appreciate your recommendation to anyone seeking a quality pre-owned vehicle. We look forward to assisting you again!

January 29, 2026

Jay Vega and Manuel got the job done I appreciate it thank you wonderful people More

by mratmosphere797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MANUEL PAULINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

Orlando Preowned responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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