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Orlando VW North

Orlando, FL

Overview
Reviews
Vehicles
4.7
841 Reviews
Orlando VW North in Orlando, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling.
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1050 Lee Rd

Orlando, FL

32810

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Showing 841 reviews

June 17, 2026

James helped us determine the best course to evaluate our 2022 ID4 for immediate and future needs. No pressure, friendly, helpful advice More

by James L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James M
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Jun 18, 2026 -

Orlando VW North responded

Thank you for the kind words! We're thrilled James could provide friendly, pressure-free guidance for your 2022 ID4. We look forward to being your trusted VW resource!

June 17, 2026

Service staff is great but your automated scheduling service has failed us both many times More

by RVANGELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Jun 18, 2026 -

Orlando VW North responded

Thanks for the kind words about our service staff. We also hear you on the automated scheduling issues and sincerely apologize for the frustration. Your feedback is noted, and we're committed to improving that experience.

June 17, 2026

Service was good, however, the wait was to long. Almost 3 hours for a oil change with an appointment. More

by milivojed78
Recommend Dealer
Yes
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Jun 17, 2026 -

Orlando VW North responded

Your positive feedback about our service means a great deal to us, and we are glad to hear that the quality of work met your expectations. We do understand, however, that nearly three hours for an oil change — even with a scheduled appointment — is a long time, and we appreciate you bringing this to our attention.

June 16, 2026

No No No How about no No no Yes maybe no Hmmm how about no More

by will.watkins
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jun 17, 2026 -

Orlando VW North responded

Thank you for your wonderful feedback and for taking the time to share your experience with us! We truly appreciate you choosing Orlando VW North and are glad to have had the opportunity to serve you. We look forward to welcoming you back whenever you are ready!

June 16, 2026

Thorough and straightforward. The service was good and thorough. I wish that it could had went a lot faster More

by mnz6324
Recommend Dealer
Yes
Employees Worked With
Don't remember the person on the middle desk from the front entrance
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Jun 17, 2026 -

Orlando VW North responded

We are overjoyed to hear that you had a good experience with us and found our service thorough and straightforward! We truly appreciate you taking the time to share your feedback, as it means a great deal to our team.

June 16, 2026

Easy to set appt based on my schedule. Work was done as described and within the time advised. More

by JUDY45066
Recommend Dealer
Yes
Employees Worked With
Brian Alexander
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Jun 17, 2026 -

Orlando VW North responded

Thank you for your feedback! We're glad scheduling was easy and the work was completed as promised. We look forward to serving you again!

June 16, 2026

Poor Same repair 11 months apart Very dissatisfied Steering wheel needs replacing again after 11 months More

by ALPHAREVELATION7
Recommend Dealer
No
Employees Worked With
The person that I worked with was not the problem. The car is...the same repair less than a year later...the purchased ($1,244) 60,000 miles extended warranty, or lack thereof in this case...the out of pocket cost for...you guessed it...the same repair a
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Jun 16, 2026 -

Orlando VW North responded

We regret that this situation has left you feeling disappointed, as our goal is always to provide repairs that support long-term confidence in your vehicle. We appreciate you sharing this feedback and take concerns about recurring issues seriously as we continue working to improve our service experience. Please reach out to Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com if you'd like to discuss this further.

June 16, 2026

Everyone is always very friendly and efficient! Love getting the updates on during service. Thank you! More

by real_state1t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 16, 2026 -

Orlando VW North responded

Thank you for the kind words! We're glad our team keeps things friendly and efficient, and that the service updates are helpful. We look forward to serving you again!

June 15, 2026

Very warm greeting. Kept me up to date with the progress. Very professional. I'm was very happy More

by victor.winder
Recommend Dealer
Yes
Employees Worked With
Sure, I’ll do that
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June 15, 2026

Always great service whenever I visit VW North! James was my consultant and he greeted me before I came inside. He showed me how much I was saving with my extended warranty. Kept giving me updat More

by ascott98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 15, 2026 -

Orlando VW North responded

Thanks so much for sharing this wonderful feedback! It is great to hear that you continue to have positive experiences at VW North. James sounds like he truly went above and beyond — from greeting you before you even walked through the door to keeping you informed throughout your visit and helping you understand the value of your extended warranty. That level of attentiveness is exactly what we strive for with every customer.

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