
Orlando VW North
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 617 reviews
Great service experience I brought my moms 2012 Jetta in for service. I was greeted by a very nice young man when I arrived. After going over what was going to be done to the I brought my moms 2012 Jetta in for service. I was greeted by a very nice young man when I arrived. After going over what was going to be done to the car they shuttled me to the mall. About an hour or so later they called to tell me the car was ready. The shuttle came back to the mall to get me. I got my keys and when I got to the car I noticed it was vacuumed and wash. What a nice surprise. Everyone I came into contact with was very friendly. More
Very pleased with the service I received I took my 2003 Jetta to the dealer to get my check engine light diagnose and repair, they were very professional explaing what was going on with my ca I took my 2003 Jetta to the dealer to get my check engine light diagnose and repair, they were very professional explaing what was going on with my car. They actually gave me an estimate on all the other things that my vehicle needed non related with the issue I had with the CEL. Love the fact that they took the time and inspected my vehicle at no charge to me to ensure that my vehicle was running as good as possible. More
Great Service! We received excellent service. Wesley was very patient as he answered all our questions. Each employee we met was friendly and ready to assist us in We received excellent service. Wesley was very patient as he answered all our questions. Each employee we met was friendly and ready to assist us in our search for a new car. More
Thank you for excellent servie experience I can't imagine purchasing another Volkswagen because of all the senors and switches that has malfunctioned on my Beetle, but one bright spot in my Vo I can't imagine purchasing another Volkswagen because of all the senors and switches that has malfunctioned on my Beetle, but one bright spot in my Volkswagen owning experience has been the excellent service I received at David Maus service center. After dealing with Napleton VW in Sanford and Volkswagen direct customer care it was refreshing to see not everyone involved with VW is awful. More
Great Company and Great employees I take my hat and salute my people at David Maus Volkswagen on Lee rd for making my dream of a new car a reality not only was their inventory top of t I take my hat and salute my people at David Maus Volkswagen on Lee rd for making my dream of a new car a reality not only was their inventory top of the line but the service I received was professional and at the same time personal and I thank Paola,Matt and Jason for their time and courtesy which I received while at their dealership.I have become part of the Maus family of satisfied customers and I recommend this dealership with high regard.thanks for everything, Joseph Louis Lozada More
Service department is over priced and does not care about cu I went to the dealership to drop off my car for an oil change. I only have one car so the dealership drove me to work and dropped me off. The dealersh I went to the dealership to drop off my car for an oil change. I only have one car so the dealership drove me to work and dropped me off. The dealership promised to pick me up at 4 o'clock that afternoon. I called at about 1 o'clock to verify my pick up appointment. No one came to pick me up. I was stranded. At 4:20 I called a friend to come get me you had to leave work. I called the dealership they said they had attempted to call me but weren't successful in getting me before 4 o'clock to verify the pick up. Here's the thing I was stranded at work. I needed a ride. The dealership promised to pick me up. The dealership argued that I was supposed to answer my phone at 3:55 when they called me to verify the pick up Who does that dump somebody off and doesn't come back to pick them up? I was busy on the phone and did not hear the call nor receive a text Needless to say I'm not going back for any more oil changes at the David Maus volkswagon North dealership. More
David Maus North got me what I wanted, but now a problem. I started out at Field's Volkswagen and almost made a deal but they wouldn't budge and cost them a sale. Funny, we have tried that dealer 3 different I started out at Field's Volkswagen and almost made a deal but they wouldn't budge and cost them a sale. Funny, we have tried that dealer 3 different times and never ended up buying from them and they are the closest to our home. So I made some calls and the first one to come through over the phone no less was David Maus North, Alex and Katie, yeah! I told them what I wanted, Volkswagen TDI Sportwagen, how much I was willing to pay and what I wanted for my trade in. All over the phone... and voila, they made it happen. Katie even delivered the car all the way to my home from Orlando to Flagler Beach. Then the following week, the accessories we agreed on were also delivered to my home! Wow, what more could you want? I did not get financing through them as USAA offers quite a deal for financing if you get it through a preferred dealer, and they were preferred dealers. It's called car buying service and I got a whopping .50 interest rate. I LOVE my sportwagen, best driving car cause of that German engineering! Ask for both Alex or Katie. Now I need to add a P.S. I have had my car for a few days and I love how it drives. A wonderful gentleman, named Rob came to my home today to deliver some accessories we agreed on. While putting in my mats he noticed my floor on passenger side, front and back was soaking wet, and I do mean soaking, the back with several inches of water!!! I am so distraught. A brand new car and something has already gone very wrong. He did not have any idea why this may have happened. I googled this problem and it looks like it may be a few things, one a faulty line under the car for the air conditioner?? My carpets are ruined and It is not drying up. I am taking car to a closer dealer today to see if it can be fixed. I expect the carpet to be torn out and replaced as well. You can email me at pammann@cfl.rr.com to see if this is being taken care of and what the problem is. More
Wes is awesome Didn't expect to buy a car today. We were just looking to test drive and compare a bit. But Wes was such a good salesperson and the deal was good! My Didn't expect to buy a car today. We were just looking to test drive and compare a bit. But Wes was such a good salesperson and the deal was good! My wife told him what she wanted and he got it done! We bought a car because of a good deal and a great salesperson. More
David Maus VW N and Unfair and deceptive trade practices. David Maus VW N may be guilty of Unfair and Deceptive Trade Practices, Failure to honor purchase order, Breach of purchase order contract bait & swit David Maus VW N may be guilty of Unfair and Deceptive Trade Practices, Failure to honor purchase order, Breach of purchase order contract bait & switch. Adding over $5,000 worth of un-needed options to first purchase order. GM never called to offer assistance. More
My first Volkswagen Jetta purchase. I was very pleased & satisfied with my first time experience at the Volkswagen dealer on April 4, 2015. After trading my old 16 year car & not having I was very pleased & satisfied with my first time experience at the Volkswagen dealer on April 4, 2015. After trading my old 16 year car & not having any car payments for 10 years. Made me a bit nervous in purchasing again another vehicle will effect my payments, credit history in a skeptical feeling. But at David Maus Volkswagen North made me feel very at ease, happy, comfortable in a reliable, good deals offers, fair price treatments without having any pressure or stress in dealing to purchasing my lovely chocolate(brown)color Jetta. I saw the car online and it was available at the dealer, the service from the sale employee made me more interest to pursue my purchase after having a test drive. He treat my father & I in a friendly, polite, honesty, helpful way with a sweet personality. I'll highly recommend David Maus Volkswagen North and the sale employee too. Thanks!! More