Orr Chevrolet of Fort Smith

I would recommend this dealership but I would be extremely cautious about the salesman. Everything was great until after the purchase when there were things that needed to be fixed and the salesman extremely cautious about the salesman. Everything was great until after the purchase when there were things that needed to be fixed and the salesman would not return calls or texts. I ended up just calling the service department myself and they had not been told about the things that needed to be fixed. More

During this appointment I asked for them to look at my breaks because they were squeaking. The tech said there is nothing wrong with the breaks and that squeaking was normal due to the material breaks are breaks because they were squeaking. The tech said there is nothing wrong with the breaks and that squeaking was normal due to the material breaks are made out of these days. I find that comment completely unacceptable. Squeaking breaks are not normal. More

I’ve been shopping for a month looking for a truck and I found what I wanted it or Chevrolet once I found the truck that I wanted. I talked to the sales person on the phone and he got everything. James got found what I wanted it or Chevrolet once I found the truck that I wanted. I talked to the sales person on the phone and he got everything. James got everything set up. Got me approved. Finance took care of everything. I didn’t have to do anything. It was a great experience. It was fast. It was easy really great people to work with. More

I had to make a follow up visit to have a fuse replaced that wasn't in stock a couple of weeks ago. I could not make an appointment, because of a family medical situation. I showed up unscheduled & the ser that wasn't in stock a couple of weeks ago. I could not make an appointment, because of a family medical situation. I showed up unscheduled & the service team worked me in had me back on the road within an hour. More

David communicates effectively and displays unbiased professionalism. David keeps the customer informed and responds to questions in a timely manner. It’s a pleasure to do business with him. professionalism. David keeps the customer informed and responds to questions in a timely manner. It’s a pleasure to do business with him. More

Very pleasant. Taylor was great to work with. No pressure and very honest and upfront Taylor was great to work with. No pressure and very honest and upfront More

Had the pleasure of dealing W Jim Knapp in the purchase of a 2024 mid size truck. He is very knowledgeable and professional and an outstanding addition to your organization. of a 2024 mid size truck. He is very knowledgeable and professional and an outstanding addition to your organization. More

The salesmen were helpful. Some of the financing information wasn’t communicated well at first but questions were answered once we asked. Overall a good experience thanks to Co Some of the financing information wasn’t communicated well at first but questions were answered once we asked. Overall a good experience thanks to Corey and Herman. More

Wait time was long but overall satisfied. I always feel confident with the service I receive. I always feel confident with the service I receive. More

The place is clean and usually very fast. Everything seems pretty efficient in the morning. Everything seems pretty efficient in the morning. More