Mary McClain
Service Customer Care
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life
Read moreDealership Experience
11 yrs, 3 mos
Industry Experience
21 yrs, 5 mos
Specialties & Trainings
chevy service advisor
customer service
139 Reviews
Write a Review139 Reviews of Mary McClain
July 01, 2026
Great service / quick oil change! Friendly, smiling and courteous staff! Complementary car wash included with service! Friendly, smiling and courteous staff! Complementary car wash included with service! More
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Joel Ferrier
July 01, 2026
Staff was friendly, got our vehicles in and out in timely manner. Thanks for the great service manner. Thanks for the great service More
Other Employees Tagged: Harold Dean, Jason Isclaw
June 29, 2026
The entire process is always very easy. I was able to drop my truck off and be taken back to my office. Mike Duff I was able to drop my truck off and be taken back to my office. Mike Duff More
Other Employees Tagged: Harold Dean, Jason Isclaw
June 28, 2026
Everything a about this service center and the repair were good. The service was covered by an extended warranty purchased from a dealership in Austin, Texas. Only downside was that it took 2 weeks to were good. The service was covered by an extended warranty purchased from a dealership in Austin, Texas. Only downside was that it took 2 weeks to get the replacement part - the radio. During that time we had use of the vehicle - the infotainment display and OnStar were dysfunctional. More
Other Employees Tagged: David
June 08, 2026
Great service, reasonable rates, short wait time. Would recommend this dealership service department. Oberall a pleasant experience. Would recommend this dealership service department. Oberall a pleasant experience. More
Other Employees Tagged: Harold Dean, Jason Isclaw
June 03, 2026
Always good service and prices. Friendly and courteous personnel. Great place to buy your next vehicle. Friendly and courteous personnel. Great place to buy your next vehicle. More
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier
May 13, 2026
I love it and we keep my Chevy Traverse and when we care of my family safe as fun as trip for summer and love it of my family safe as fun as trip for summer and love it More
Other Employees Tagged: Ike Borges, Don Corbit, Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier , AWAD SARDAR
April 27, 2026
My 2500 Silverado truck broke down on the road. Orr Chevrolet's team immediately gave me trust and confidence that I could leave my truck with them until the parts arrived. As I rented another tr Orr Chevrolet's team immediately gave me trust and confidence that I could leave my truck with them until the parts arrived. As I rented another truck to continue my job, they kept me posted on the progress of the repair. They knew how important the truck was to my job and I cannot thank them enough for their sincere care and quality of work. More
Other Employees Tagged: Harold Dean, Jason Isclaw
April 26, 2026
The service at Orr Fort Smith is top notch. Fast and easy. I highly recommend doing business with them. Fast and easy. I highly recommend doing business with them. More
Other Employees Tagged: Harold Dean, Jason Isclaw
April 23, 2026
No problem whatsoever. Don Corbit is a true professional. Minor problem with radio fixed immediately. Love the Trail Boss! Don Corbit is a true professional. Minor problem with radio fixed immediately. Love the Trail Boss! More
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier , Don Corbit

