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Mary McClain
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Mary McClain
Service Customer Care
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
74 Reviews
I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life
Read moreDealership Experience
9 yrs
Industry Experience
19 yrs, 2 mos
Specialties & Trainings
chevy service advisor
customer service
74 Reviews
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74 Reviews of Mary McClain
April 13, 2024
After a road trip back from Dallas, a tire issue addressed by a Denison Cadillac dealership was not addressed thoroughly. Orr Service made it right at no charge. I appreciate my man, Ralph Cubbler, addressed by a Denison Cadillac dealership was not addressed thoroughly. Orr Service made it right at no charge. I appreciate my man, Ralph Cubbler, at the service counter. More
by KWKUEHN5
Verified CustomerOther Employees Tagged: Ralph Cubbler
Helpful 
April 05, 2024
The price of the key and fob were exorbitant and I was stopped for a broken tail light the next day. Hole about the size of a broomstick in tail light and truck has only been to my business office and hom stopped for a broken tail light the next day. Hole about the size of a broomstick in tail light and truck has only been to my business office and home. If you have cameras in your shop, I would appreciate it if you would look at them. More
by SFOX373
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier
March 07, 2024
This was by far the worst experience I’ve had at a dealership. Ralph in the service department was the most unprofessional person I’ve dealt with that wasn’t a 15 year old working at a fast food resta dealership. Ralph in the service department was the most unprofessional person I’ve dealt with that wasn’t a 15 year old working at a fast food restaurant. I would highly recommend training/coaching on how to treat customers with respect, professionalism, and honesty. Will never go back to this dealership for anything. More
by Zach
Other Employees Tagged: Ralph (don’t know his last name)
February 27, 2024
Always been pleased with the service received from this dealer. Keep up the good work!! dealer. Keep up the good work!! More
by BBROWN36
Other Employees Tagged: Harold Dean, Jason Isclaw
February 22, 2024
Very impressed with the job they did and the time they did it in. My truck drives like it's new again!! did it in. My truck drives like it's new again!! More
by CTEAGUE918
Other Employees Tagged: Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier
February 16, 2024
Took care of my issue and in a timely manner. Would recommend if you are looking for a vehicle. Would recommend if you are looking for a vehicle. More
by BIOMETMORGAN
Other Employees Tagged: Harold Dean, Jason Isclaw
January 31, 2024
Great experience, great costumer service. Great work done on my car. Comfortable waiting area :) Always a pleasure visiting 👍 Great work done on my car. Comfortable waiting area :) Always a pleasure visiting 👍 More
by kelly.johnson31076
Other Employees Tagged: Harold Dean, Jason Isclaw
January 27, 2024
Aaron was a good sales person. He made sure I was comfortable with my test drive. Made sure my wife was happy with our vehicle. Giving we drove 3 hours for our new truck it was wor He made sure I was comfortable with my test drive. Made sure my wife was happy with our vehicle. Giving we drove 3 hours for our new truck it was worth it. Extremely satisfied !! More
by thurmanol55
Other Employees Tagged: Ike Borges, Don Corbit, Harold Dean, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier , Aaron and Morgan
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