
Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Very pleasant and personable. Knows his business. Patient with the customer. Pleased to make him a new friend.would recommend without question Thanks so much with the customer. Pleased to make him a new friend.would recommend without question Thanks so much More
Wes you did a fantastic job with no high pressure sales- thanks for all your help! I would highly recommend you to anyone. You can use me as a reference anytime! thanks for all your help! I would highly recommend you to anyone. You can use me as a reference anytime! More
Everyone at Orr Chevrolet in Fort Smith, AR was very professional and worked hard to make sure everything was done as promised. I purchased my car on line I live two hours away. My car was detailed with professional and worked hard to make sure everything was done as promised. I purchased my car on line I live two hours away. My car was detailed with paper work ready to sign and on my way home in one hour. Good people I highly Recommend Orr in Fort Smith. More
Nate Hawkins was exceptional in his service and attitude. Loved working with him. 5 stars Richard the online sales manager was also exceptional. Both very personable people. 5 stars. The Overall good rati Loved working with him. 5 stars Richard the online sales manager was also exceptional. Both very personable people. 5 stars. The Overall good rating Would have been otherwise excellent if not for the experience in finance. We Did experience a concern in the Finance Department. The Explanation of the payment plan was not done. Only asked what amount we wanted to pay every 2 weeks to save on interest. We Only learned of fees for a payment plan service after receiving email notification And not in the finance office. We thought the payments were being set up thru the bank not a service. They need to fully explain to customers about the products they are selling and not just sign them up. I’m sure it benefits some people but this was not a service needed nor wanted. We would have never agreed to a service. I’m glad we logged into the email and recognized what was going to happen. I contact Joel The operations manager who was very pleasant and understanding and canceled the payment service for us. More
Ike and Thad were a pleasure to work with. Both of these gentlemen were great to work with. Very helpful and understanding. They both went the "extra mile" to help us with our purchase. Both of these gentlemen were great to work with. Very helpful and understanding. They both went the "extra mile" to help us with our purchase. More
Brent at Orr Chevrolet is awesome. He got us the best deal and is super nice and knows his customers. He is an asset to your dealership. We have always dealt with Orr and hope to continue to do so. What deal and is super nice and knows his customers. He is an asset to your dealership. We have always dealt with Orr and hope to continue to do so. What an incredible experience More
Nate was very helpful in assisting me with the purchase of a new vehicle. Excellent customer service, answered all questions, made sure to show us what options we had. of a new vehicle. Excellent customer service, answered all questions, made sure to show us what options we had. More
Best salesman ever! Wonderful experience and the easiest one too!!! Ike was very gracious and kind, and a hoot on top of that. Great experience one too!!! Ike was very gracious and kind, and a hoot on top of that. Great experience More
Two cars in a week! Forest was once again very helpful with everything. The finance was extremely polite and helpful as well. Great experience altogether!!!! with everything. The finance was extremely polite and helpful as well. Great experience altogether!!!! More
Ike at Orr Ike is friendly, well informed, and communicates well even during Covid. I trust him. This is my second Cadillac. I come back because I love the ve Ike is friendly, well informed, and communicates well even during Covid. I trust him. This is my second Cadillac. I come back because I love the vehicles and the service department is awesome. More