Orr Chevrolet of Fort Smith - Service Center

I had so little interaction with the service personnel, it is impossible to give a true evaluation. However I should have had at the least a summary of what service was performed and any issues if they wer it is impossible to give a true evaluation. However I should have had at the least a summary of what service was performed and any issues if they were found. The interaction during my purchase of the vehicle was great but once the sale was completed, it’s like we really don’t have time for you now. My service experience was so impersonal, I don’t have anything to recommend More

I was having an issue with my vehicle and I called and took it right in. Problem fixed. Excellent service from Ralph! took it right in. Problem fixed. Excellent service from Ralph! More

I recently had my transmission go out with 59,800 miles on my 2020 Tahoe .Harold Dean has always been very responsive in a timely manner. This time he was out sick for 2 weeks before I went to the dealers on my 2020 Tahoe .Harold Dean has always been very responsive in a timely manner. This time he was out sick for 2 weeks before I went to the dealership and met with the service manager , Jerrod Faber, and got the straight story about the backlog of Transmission Repairs being taken care of at ORR ,on behalf of General Motors. I did not understand the magitude of the problem and was not crazy about waiting 12 more days , but appreciated Orr's efforts . I was told that some customers were waiting 6 - 8 weeks for their transmission repairs and felt lucky I was out for almost 4 weeks and was covered by warranty . More

Harold was helpful and let me know about a TSB that had been released for my vehicle pertaining to an issue that I was experiencing. been released for my vehicle pertaining to an issue that I was experiencing. More

They were Fast and Easy to work with! No hassle at all! In & out fast! No hassle at all! In & out fast! More

Excellent service department. I have had my car serviced there three different times now. I wouldn't go anywhere else. This crew is the best. I have had my car serviced there three different times now. I wouldn't go anywhere else. This crew is the best. More

Very dependable. Work completed quickly and efficiently. Great customer service I will be going back to have my autos serviced Work completed quickly and efficiently. Great customer service I will be going back to have my autos serviced More

Very dependable. Work completed quickly and efficiently. Great customer service and the receptionist was very kind as well. Work completed quickly and efficiently. Great customer service and the receptionist was very kind as well. More

Excellent service department and knowledgeable staff. Orr is great to work with and always deliver on promises. Orr is great to work with and always deliver on promises. More

I like the services and the personal. I will be going back to have my autos serviced there. I will be going back to have my autos serviced there. More