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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
514 Reviews

514 Reviews of Orr Chevrolet of Fort Smith - Service Center

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June 03, 2017

Check engine light came on. My wife took car in without an appointment and the service department ran diagnostics and fixed the problem in a couple of hours. So far, so good. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gillaspy
June 02, 2017

Great Service!!! Orr Chevrolet always gives me great service! My granddaughter went with me and loved the kid's room! This is my second Cadillac to own and one of the More

by Barbara7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Semiche, Shanika Andrews
May 26, 2017

Unmatched Service Orr Service Center is the absolute best I have ever experienced. Their care and level of service is something I had never experienced before. Most dea More

by Tracy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017

Ms. Jeffries did an outstanding job with customer service an d asking all the right questions. It was a pleasure doing business with her. She is a direct reflection of your dealership. More

by Ramon Carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Jeffries
May 23, 2017

reprogram of touch screen Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. More

by crzesportsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017 -

Orr Chevrolet of Fort Smith responded

I do apologize for your wait time. We do strive to have minimal wait time. I will bring it to our service department's attention and see how we can improve. Thank you very much for your business and taking the time to share your feedback!

May 22, 2017

Excellent service thank you all so much for taking pair of my car in a expedited manner.I would recommend the service department to anyone More

by Stan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Semiche
May 19, 2017

Convenient I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017

Excellent Service-Very Pleased Shane was very helpful in ordering the part needed, notifying us when they received the part, scheduling the service at a time most convenient for us, More

by NickH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Semiche
May 16, 2017

I couldn't have asked for better service! When I was told the things that needed to be repaired on my Traverse, before I could even think about scheduling a time to have it in the shop, a cour More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oswald, Elias Duran
May 13, 2017

Great service and Shane took care of my needs. Shane always goes beyond in taking care of both SRX's for us. I had both in, one for recall and the other for oil change. Both taken care of quickly More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Semiche
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