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Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
512 Reviews
Call Service Center (479) 310-0948

512 Reviews of Orr Chevrolet of Fort Smith - Service Center

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September 28, 2024

People working with Cadillac are great, unfortunately the Chevrolet side not so much. I bought a one ton elsewhere. More

by RPRSEQUIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with your listed employees!
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Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

We are sad to hear that your experience with our Chevrolet side was less than satisfactory. We will work hard to improve this! Thank you for taking the time to let us know where we could improve!

September 27, 2024

Got an appointment the very next day at the time I needed. So easy to schedule! More

by PATTI.SCOGINSTVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

Patti, thank you so much for choosing us to service your vehicle. We are so happy to hear that you had such a great experience and we look forward to earning your business again in the future!

September 20, 2024

Jered was very kind and helpful thank you so much will be back again awesome work More

by RHONDAROBERTSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared from Chevy side and Ralph from Cadillac side
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Sep 23, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for a great review Rhonda! We know you have many choices when it comes to service work, and we are glad you chose us! We look forward to working with you again in the future!

September 17, 2024

Excellent fit me in without and appt. Got me in and out so quickly and the entire staff there was friendly and helful More

by KIMBERLY.PSARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Orr Chevrolet of Fort Smith responded

Kimberly, we are very thankful that you chose us to service your vehicle! We work hard to provide the best service and we are glad to hear that you had such a great experience! We look forward to continuing to service your vehicle in the future!

September 15, 2024

Everyone at Orr has been very friendly and helpful. My service is usually completed in a very timely manner. More

by kim.kamerling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you had the type of experience that we strive to provide! Thank you for taking the time to let us know how your visit went! We look forward to servicing your vehicle again in the future!

September 13, 2024

Service is always fast and reliable. And answer questions when asked about your car’s condition More

by THUNDERUPFAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t meet any of these
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Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know about your experience! We are so happy to hear that you had a great experience with our service department! We look forward to working with you again in the future!

September 13, 2024

We can always count on Eduardo and staff to take care of our vehicles. He is professional and polite. Great customer service and he is the one that keeps up coming back to your service department. More

by Okie customers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

We are so thankful you took the time to let us know about your experience in our service department. Eduardo is a great part of our team and we are very happy to hear that you had a good visit! We look forward to servicing your vehicle again in the future!

September 12, 2024

Professional courtesy respectfully lesson to ever question I had was all resolved and I am greatfol More

by feisty1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Corbit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you had such a great experience with our dealership! Thank you for taking the time to let us know about your visit and we look forward to working with you again in the future!

September 07, 2024

Always great service at Orr Chevrolet. The guys there are great. Don’t take my truck elsewhere More

by ANDREWBELKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for the positive feedback! We appreciate you taking the time to let us know how your experience was and look forward to servicing your truck in the future!

August 29, 2024

I arrived with no appointment and Harold took care of having my low pressure tire checked where a nail was found. It was fixed in a timely manner. Very friendly professional service. Much appreciated. More

by CARY959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Orr Chevrolet of Fort Smith responded

We appreciate you choosing us to service you when you had low tire pressure! Glad we could get you taken care of and we hope you choose to service with us again when you need it! Thank you for taking the time to let us know about your experience!

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