Orr GM Superstore

Maintenance This dealership is the best around. I have purchased 3 vehicle from them and Rob Massengill is amazing. The service department is top notch. They have This dealership is the best around. I have purchased 3 vehicle from them and Rob Massengill is amazing. The service department is top notch. They have always shown me the utmost respect and are very professional and quick to get the job done. More

Poor listeners poor response Repeat attempts to have message on vehicle alert was unattended. Dismissive attitude and dealer talk was condescending. When vehicle was left for over Repeat attempts to have message on vehicle alert was unattended. Dismissive attitude and dealer talk was condescending. When vehicle was left for over 24 hours, no updates given until I called to check on status. More

Check for a small leak. Richard and Russell was great and checked out my problem and found it to be under warranty. They gave me a loaner. The service was great and they were Richard and Russell was great and checked out my problem and found it to be under warranty. They gave me a loaner. The service was great and they were very pleasing to work with. Great team of guys to work with again. I would recommend the dealership to anyone I come in contact with. Very satisfied!!! More

Searcy needs more competition! Husband took car for recall. Waited hr, then told did not have part! I called, took in & Serv man said they had had the part for year, but I never was Husband took car for recall. Waited hr, then told did not have part! I called, took in & Serv man said they had had the part for year, but I never was called! More

Friendly and quick service I’ve had several things done to my Cadillac in the last couple of years. This dealership has come through great for me every time in the service depar I’ve had several things done to my Cadillac in the last couple of years. This dealership has come through great for me every time in the service department. More

Service department hard to get in touch with I called the dealership several time for service and was put on hold no one answered then I call back I told the operator to have the service departme I called the dealership several time for service and was put on hold no one answered then I call back I told the operator to have the service department to leave my keys under the floor mat I was having a friend pick it up when she gets there no keys she then had to drive 37 miles one way to get my spare key the back to dealership to get my truck communication goes a long ways in any business More

Just in to get an oil change I was just in for an oil change to get ready to go on vacation . Everyone was friendly and nice my vehicle was ready in under an hour and washed the I was just in for an oil change to get ready to go on vacation . Everyone was friendly and nice my vehicle was ready in under an hour and washed the outside also had a very fresh cup of coffee while I waited . Enjoy the experience immensely! More

Service The service was great. They were fast and very friendly. Julio was very professional and polite to me and my wife. Had an excellent experience. The service was great. They were fast and very friendly. Julio was very professional and polite to me and my wife. Had an excellent experience. More

NEW VEHICLE PURCHASE Eli is the best! He has sold us several vehicles! He makes the experience enjoyable, quick, and easy, and takes care of everything, I will not deal Eli is the best! He has sold us several vehicles! He makes the experience enjoyable, quick, and easy, and takes care of everything, I will not deal with anyone else! HE ALWAYS GOES OVER AND ABOVE TO MEET OUR NEEDS!! More

Oil change and tire rotation During my service for an oil change and tire rotation I received excellent service. The service department was friendly and attentive when I arrived a During my service for an oil change and tire rotation I received excellent service. The service department was friendly and attentive when I arrived at my scheduled time. All questions were answered in a timely manner. Julio was the service representative that I worked with. More