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Orr GM Superstore

Searcy, AR

4.7
129 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 129 reviews

June 30, 2018

Evaluation of random overheating engine Service manager helped me get Car to service tech for evaluation. 2.5 hrs Car was evaluated. Car did not over heat and AC cooled on max. More

by JSIMMONS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Hulio
June 30, 2018

Excellent service Made appointment for oil change, arrived at proper time, oil change was completed, tires rotated and wash completed in less than an hour. That is exce More

by JUDY_FROST10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell in service
June 30, 2018

Great oil change! Service Dept is always nice! The man who helped me joked around and was funny to talk to while I waited on picking up my car. I love that they open a More

by lsfroud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Vega
June 29, 2018

Awesome They go the extra mile to get you what you want . Plus help me get out of a vehicle I was upside down on Thx Austin Cook More

by garymrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Cook
June 29, 2018

No good. I bought a car with an electrical problem. Almost three months later I was still trying to get the problem fixed. It was not a good experience. Even t More

by SANDY.BRACKETT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Valencia
Jun 29, 2018 -

Orr GM Superstore responded

Hi Sandy, we're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

June 28, 2018

A good experience We saw and purchased the vehicle of our choice without any hassle. Vehicle lacked navigation system as listed. Dealer stalled one that works great ma More

by MILTNBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cummings
June 24, 2018

Friendly staff Very friendly staff, they even stayed late! A large inventory to choose from, which gives you lots of options, good prices, I will be back for my nex More

by Razorbacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda and Roy
June 23, 2018

Air Conditioner Check Came in to get AC checked following a charge to the unit. Had to wait over two hours. Maybe this is normal, but it would have been helpful to know i More

by JERRYWCOCKRELL1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea - Service
June 23, 2018

Roters turned and oil cgange As always Julio is the bomb..always smiling..always finding a way to make my experience better..he even got me a lower price...he's the best More

by NANABRIDGES46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio, Eli Vega
June 22, 2018

Air bag service Feel like this was something that should ha e been covered by GM.... Have been with Orr a long time, brought 4 or 5 cars and truck from them. Referred More

by DHEALEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Massingill
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