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Orr GM Superstore

Searcy, AR

4.7
129 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 129 reviews

June 15, 2018

Service Eli, is always friendly, knowledgeable and understands our needs! He doesn’t push products he addresses our needs. We have dealt with him for severa More

by jlrpruitt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eli Vega
June 15, 2018

very courteous, and professional. I brought my car in for service, I was very pleased with how courteous and friendly everyone was. The staff were efficient. I was satisfied with my More

by MSGZT1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cummings
June 13, 2018

I believe they try to do a good job I appreciate Russell in the service department. This time my car was serviced, it seems that everything was done to my expectations. They are courteou More

by PSWINDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was attended by Russell in service
June 12, 2018

Great Service Russell always very helpful and knowledgeable. With great customer service. I appreciate being able to get in quickly and knowing my vehicle is handle More

by TERRISTEVENS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
June 07, 2018

Service Have used Orr exclusively on this vehicle to keep oil changed, tires rotated, and any service bulletin issues correctly addressed. Have gotten to kno More

by S miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Service
June 07, 2018

Oil change I didn’t take my car for service this time, my brother did. My review from the past was good. I have no problem with Orr service. More

by JAYLO40272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cummings, Alex Valencia
June 02, 2018

Great service They was very helpful and friendly and had great service. Russell is one of the best service agents I've ever dealt with. Glad to be part of the ORR f More

by JOEY_SIMPSON2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Patterson
June 01, 2018

Hard to make appointment . Made two calls for app. But got no response. Finally used internet but dealer was not informed of time of appointment. Purpose of visit was AC problem More

by JBWBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russell Pettit
Jun 29, 2018 -

Orr GM Superstore responded

We're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

May 31, 2018

excellent Service Service was started on time and completed within 25 minutes. Will use for service on my 2017 Silverado from now on and on other GM vehicles . More

by RDKELLEY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea
May 30, 2018

Mostly excellent service. I found a vehicle that I was interested in on line and called the dealership for additional information. They were very responsive to my inquiry and More

by TONYSCHNUERER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Del Rosa
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