Orr Nissan Of Wichita

First time buyer here I test drove a few 2017 Maximas then I drove a 2016 maxima by the time I drove it it was kind of getting dark so we didn't know about any problems unt I test drove a few 2017 Maximas then I drove a 2016 maxima by the time I drove it it was kind of getting dark so we didn't know about any problems until the next morning. I think that if you're selling a car you should point those things out. He said the car hadn't been detailed yet so the manager sent him out to clean it up. I was really surprised the next morning with how many scratches are on this car. The reason I decided to go with the 2016 is because I was under the understanding that I would get full warranty because the car was certified so I would get three months of the Sirius XM didn't question it. I was told that we would get free VIP and then he told us all the things that comes with that and showed us around. Late into the night we finally got a number we can live with and we decided to buy the car . Once we got to the finance desk after spending many hours there and decided to purchase this car then we found out that we're not getting the VIP, when I showed I wasn't happy with that because I was told I was getting it so then the young man said oh yeah OK yeah you're getting it. When I asked where my paperwork was on my warranty he said I get all that in the mail. The reason I decided to go with the 2016 is because I was under the understanding that We were getting a certified vehicle and I liked the color better than the 17's. And was told it was in perfect condition. So now I'm home I call sirius XM and find out I only get two months. I never did receive anything in the mail about the car I bought except the contract. I did find out that I paid for the VIP that I was told I was getting free because on the contract there's a amount of 599 extra charge. When you look at the VIP paperwork at the bottom it says it cost 599 so I figured that out so that didn't make me very happy. I wrote to this company about this car being certified and where is my paperwork for it never heard from anybody. I've had this car for couple days more than a month and I have had four big issues with parts coming apart or being damaged. I went back and w or being damaged. Three of them have been replaced by another company. However one part was ordered from this company when I had my oil changed and I still haven't heard from anybody about the part being in. I assume it's there and when I go for my next Oil change they will replace it. When I was there for my oil change I was supposed to get my tires rotated after an hour and half when they gave me back my car they told me they forgot and to make sure that I get it done next time. They washed my car and I didn't dry it so it look dirtier than when I brought it in. More

Stellar customer service Chris did a phenomenal job introducing us to a couple of Nissan trucks. We didn't know exactly what size truck would best meet our needs; Chris was he Chris did a phenomenal job introducing us to a couple of Nissan trucks. We didn't know exactly what size truck would best meet our needs; Chris was helpful and patient throughout our decision making process. We found the perfect truck that fits our family and budget. More

Dudes Part 2 We are still extremely pleased with this dealership. We bought our second car in less than 2 weeks. We had Juston for the second time. We had Pat comp We are still extremely pleased with this dealership. We bought our second car in less than 2 weeks. We had Juston for the second time. We had Pat complete our paperwork. They were both very personable and helpful. Thanks for making car buying easy. More

Painless car buying Sales rep Jeff Jennings made it easy and painless to purchase our pre owned 2012 Murano. Lots of nice cars on the lot and the ones I looked at were v Sales rep Jeff Jennings made it easy and painless to purchase our pre owned 2012 Murano. Lots of nice cars on the lot and the ones I looked at were very well maintained it seems. Financing was easy with Pat Chittocks help. More

Fair and friendly Jeff and Will were very helpful and friendly. They were not high pressured and were very honest and fair with us. The only complaint we have is it too Jeff and Will were very helpful and friendly. They were not high pressured and were very honest and fair with us. The only complaint we have is it took far to long to complete the financial paperwork. It was late and we were tired and hungry. I would recommend far less talking. It should have taken 15-20 minutes at most, not over an hour. More

Customer service Alex was very helpful, knowledgeable, in getting us in the vehicle that fit is the best. Would recommend him. Stuck with is all the East to delivery o Alex was very helpful, knowledgeable, in getting us in the vehicle that fit is the best. Would recommend him. Stuck with is all the East to delivery of our vehicle! More

Friendly staff. Found the car I was searching for. Staff was friendly and attentive. They had to find the car I was looking for and had it brought to the dealership. They were able to work me a good de Staff was friendly and attentive. They had to find the car I was looking for and had it brought to the dealership. They were able to work me a good deal to purchase my car. More

Brian Whitley was probably the most pleasant salesmen Brian Whitley was the most pleasant salesmen I've ever dealt with. He knew every answer to my questions and and did his best to keep me happy. I will Brian Whitley was the most pleasant salesmen I've ever dealt with. He knew every answer to my questions and and did his best to keep me happy. I will be passing his name down the line to my family and friends about their next vehicle purchase. On a 1-10 scale he deserves a 11. A real pleasure to do business with. More

Buy new car! We felt that we were helped out in finding the right car to suit our needs. Everyone we encountered were friendly, helpful and interested in our thoug We felt that we were helped out in finding the right car to suit our needs. Everyone we encountered were friendly, helpful and interested in our thought process. Thank you to Juston and Will for being honest and forthright in what the Nissan Company had to offer. McGavock Nissan would be a dealership that I am happy to tell people about. This made buying a car less painful. More

New vehicle Knowledgeable salesman that helped me find the car I was looking for and was able to get me in and out fast with my new vehicle. Quick and easy proces Knowledgeable salesman that helped me find the car I was looking for and was able to get me in and out fast with my new vehicle. Quick and easy process! More